Ashley Salvesen
Grantsville,UT
Overview
15
15
years of professional experience
Work History
CNA
Rocky Mountain Hospice
Salt Lake City, Utah
04.2023 - 02.2025
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to medical staff.
- Maintained a clean and safe environment for patients and staff.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to provide emotional support.
- Followed safety protocols while handling medical equipment and supplies.
- Collaborated with nursing staff to ensure quality patient care.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Adult Care Provider
A Heart Of Goals
Tooele, Utah
02.2023 - 07.2023
- Provided daily personal care and assistance to clients with various needs.
- Developed and maintained positive relationships with clients and their families.
- Assisted in implementing individualized care plans for each client.
- Actively participated in continuing education programs designed for professional development .
- Supported family members during difficult times through active listening and compassionate understanding of their needs, concerns related to the patient's health status, care plan.
- Administered medications according to physician's orders and monitored patient reactions.
- Organized an activity program for residents that included physical, social, mental, and spiritual activities.
- Developed individual plans of care based on assessment results and goals set by the patient and family members.
Inbound and Outbound Warehouse Associate
Amazon
West Valley City, Utah
09.2022 - 02.2023
- Operated forklifts and pallet jacks for efficient material handling.
- Received incoming shipments, verifying contents against purchase orders.
- Organized inventory in designated locations for easy access and retrieval.
- Packed and labeled outbound shipments according to company standards.
- Maintained cleanliness and safety of warehouse environment at all times.
- Assisted team members with training on warehouse procedures and equipment use.
- Collaborated with supervisors to improve workflow efficiency within the warehouse.
- Packed customer orders for shipment, prepared pallets for loading onto delivery trucks, and loaded outgoing packages onto conveyor belts.
- Updated records of merchandise received or shipped out in the system database, monitored stock levels, and reported low supply levels to supervisors.
- Processed returns from customers promptly according to company policies and procedures.
- Stocked shelves with inventory, organized warehouse space to maximize efficiency, and labeled items accurately.
- Identified opportunities for improvement within the warehouse operations process.
- Adhered strictly to company guidelines concerning health and safety standards during work shifts.
Owner
MafiaRock & Ink
, Saint Martin
02.2016 - 08.2022
- Managed daily operations and logistics for smooth workflow.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw inventory management to ensure product availability and quality control.
- Trained and mentored staff on customer service best practices and operational procedures.
- Coordinated with suppliers for timely delivery of products and services.
- Enhanced customer experience by addressing inquiries and resolving issues promptly.
- Conducted market research to identify trends and opportunities for business growth.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
Customer Service Email Specialist
Tower Watson OneExchange
Sandy, Utah
07.2010 - 11.2015
- Managed customer inquiries through email with timely and professional responses.
- Collaborated with team members to resolve complex customer issues efficiently.
- Utilized CRM software to track customer interactions and maintain accurate records.
- Provided detailed product information to assist customers in decision-making processes.
- Trained new team members on email communication protocols and best practices.
- Developed standard operating procedures for handling common customer inquiries.
- Analyzed customer feedback to identify areas for service improvement and enhancement.
- Maintained up-to-date knowledge of products and services offered by Tower Watson OneExchange.
- Provided technical support and troubleshooting assistance to customers via email.
- Assisted customers with navigating the website and placing orders online.
- Escalated unresolved issues to appropriate departments for further investigation.
Education
High School Diploma -
Grantsville Hight School
Grantsville, UT06-2001
Skills
- Patient care
- Vital sign monitoring
- Electronic health records
- Medication administration
- Care plan development
- Customer relationship management
- Conflict resolution
- Problem solving
- Active listening
- Team collaboration
- Compassionate communication
- Safety compliance
- Emotional support
- Organization skills
- Lifting and transferring
- Problem-solving
- End-of-life care
- Forklift operation
- Inventory management
- Shipment packing
- Order fulfillment
- Packaging and labeling
- Barcode scanning
- Warehouse equipment maintenance
- Heavy lifting
- Material handling
- Equipment operation
- Stacking and staging
- Shipment palletization
- Loading and unloading
- Deadline adherence
- Microsoft Excel
- Punctual and dependable
- Pallet jacks
- Receiving and processing shipments
- Damage reports
- Warehouse safety
- Email communication
- Customer service
- Problem-solving abilities
- Follow-up skills
Timeline
CNA
Rocky Mountain Hospice
04.2023 - 02.2025
Adult Care Provider
A Heart Of Goals
02.2023 - 07.2023
Inbound and Outbound Warehouse Associate
Amazon
09.2022 - 02.2023
Owner
MafiaRock & Ink
02.2016 - 08.2022
Customer Service Email Specialist
Tower Watson OneExchange
07.2010 - 11.2015
High School Diploma -
Grantsville Hight School
Similar Profiles
Heather DavisHeather Davis
Assistant Director of Nursing at Rocky Mountain Home Care & HospiceAssistant Director of Nursing at Rocky Mountain Home Care & Hospice
Lana GarzaLana Garza
Senior Medical Assistant at Mountain View Hospital- Rocky Mountain PulmSenior Medical Assistant at Mountain View Hospital- Rocky Mountain Pulm
Olivia FloresOlivia Flores
Chocolatier at Rocky Mountain Chocolate Factory Inc.Chocolatier at Rocky Mountain Chocolate Factory Inc.
Peyton ThorntonPeyton Thornton
Pharmacy Technician Trainee at MaceysPharmacy Technician Trainee at Maceys
Andrew BoulterAndrew Boulter
Lawn Maintenance Laborer at Self EmployedLawn Maintenance Laborer at Self Employed