Ashley Sample
Newton,KS
Summary
Registered nurse with expertise in care coordination, utilization management, and clinical leadership. Proven track record of implementing process improvements that enhance patient care and ensure compliance with regulations. Strong skills in team collaboration, data analysis, and communication, leading to improved patient experiences and quality assurance outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality & Clinical Outcomes Coordinator
NMC Health
Newton, KS
12.2025 - Current
- Chair, Sepsis Committee, leading multidisciplinary initiatives to improve compliance with CMS SEP-1 measures and patient outcomes
- Provide ongoing sepsis education and performance feedback to providers, nursing leadership, and staff regarding CMS SEP-1 requirements and best practices.
- Chair, Emergency Department Throughput Committee, faciliting process improvement strategies to enhance patient flow and operational efficiency.
- Developed and implemented Emergency Department provider scorecards and distributed monthly performance reports to enhance accountability.
- Meet quarterly with leaders to review Performance Improvement Plans (PIPs) and Quality Assurance Improvement (QAPI) initiatives.
- Partnered with Case Management to improve workflow processes and interdisciplinary collaboration
- Collaborated with Infection Control leadership to support quality and regulatory initiatives, ensuring compliance and continuous improvement.
- Led the startup and development of Nurse Stewardship Council to promote nursing engagement and accountability.
- Conducted patient rounding to assess satisfaction and identify concerns, leading to targeted improvements in patient experience.
- Administer patient survey tools including Press Ganey and QuestionPro; compile, trend, and present patient experience data to department leaders.
Quality Support Specialist
NMC Health
Newton, KS
09.2024 - 12.2025
- Chair, Sepsis Committee, leading multidisciplinary initiatives to improve compliance with CMS SEP-1 measures and patient outcomes
- Provide ongoing sepsis education and performance feedback to providers, nursing leadership, and staff regarding CMS SEP-1 requirements and best practices.
- Chair, Emergency Department Throughput Committee, faciliting process improvement strategies to enhance patient flow and operational efficiency.
- Developed and implemented Emergency Department provider scorecards and distribute monthly provider performance reports.
- Meet quarterly with leaders to review Performance Improvement Plans (PIPs) and Quality Assurance Improvement (QAPI) initiatives.
- Partnered with Case Management to improve workflow processes and interdisciplinary collaboration
- Assist with candidate interviews and hiring process for clinical staff positions
- Conduct Ever Ready audits to ensure continuous regulatory and accreditation readiness
- Collaborate closely with Infection Control leadership and provide support with quality and regulatory initiatives as needed.
- Led the startup and development of Nurse Stewardship Council to promote nursing engagement and accountability.
- Conduct patient rounding to assess satisfaction, identify concerns, and improve the patient experience.
RN Care Coordinator
St. Luke's South Hospital
Overland Park, KS
05.2021 - 07.2024
- Responsible for the coordination of care for patients with various complex conditions, treatments and care plans in a hospital setting (ER, ICU, Stepdown, Medsurg and Cardiac Floor).
- Collaborate with a multidisciplinary team (Hospitalist, Primary RN, PT, OT, ST, Utilization Review) as an informal leader to provide a safe hospital discharge.
- Services including but not limited to arranging follow up appointments, medication price checks, home health, outpatient services (PT, OT, ST, Home Health, follow up procedures), outpatient IV antibiotics, and DME supplies.
- Assist with transfer to acute and skilled nursing rehab.
- Float to St. Luke's Rehab Institute (ARU) and St. Luke's Community Hospitals and assist with care coordination.
- Cover social workers as needed.
RN Chronic Care Management
Lawrence Memorial Hospital
Lawrence, KS
07.2019 - 09.2020
- Collaborated with medical team, managed chronic care needs of patients, in-person as well as telephonic support, assisted in Medicare annual wellness visits.
RN Utilization Management/RN Senior Medical Mgmt
Amerigroup/Anthem
Overland Park, KS
08.2014 - 05.2019
- Assess the medical necessity of Outpatient Services (Including but not limited to Physical Therapy, Occupational Therapy, Speech Therapy, DME, Home Health) and collaborated with providers/medical directors to assess members' needs for outpatient services while utilizing Interqual and Anthem criteria.
- Also assisted in training new employees.
- Led a team in assessing medical necessity of post-acute care (ARU, SNF, LTACH), collaborated with providers/medical directors to assess members' needs for post-acute care.
Registered Nurse
Anderson County Hospital
Garnett, KS
04.2008 - 07.2014
- Provided care to patients on med/surg floor, emergency department, swing bed unit, and outpatient services, perform tasks enhancing patient care. Served as a preceptor, assisted with interviews, and was a charge nurse.
Education
Bachelor of Science (B.S.) - Nursing
MidAmerica Nazarene University
05-2018
Associate in Science (A.S.) - Nursing
Neosho County Community College
12-2007
Skills
- Licensed RN
- Direct patient care
- Care coordination and management
- Utilization management
- Precepting and training
- Regulatory compliance
- Interdisciplinary collaboration
- Data analysis
- Performance improvement
- Clinical leadership
- Patient satisfaction strategies
- Effective communication
- Team collaboration
- Attention to detail
- Problem solving and resolution
- Relationship building
- Time management
Certification
- Licensed Registered Nurse - Multi-state Compact
Accomplishments
- Currently collaborating with Newton Public Schools to develop and implement a comprehensive K-12 infection prevention and sepsis education curriculum as an independent professional initiative.
Leadership Newton
- Currently attending Leadership Newton and will complete program in May. This is a program designed to develop strong leaders who are committed to giving back to the community through professional growth, volunteerism, civic engagement, and service.
Timeline
Quality & Clinical Outcomes Coordinator
NMC Health
12.2025 - Current
Quality Support Specialist
NMC Health
09.2024 - 12.2025
RN Care Coordinator
St. Luke's South Hospital
05.2021 - 07.2024
RN Chronic Care Management
Lawrence Memorial Hospital
07.2019 - 09.2020
RN Utilization Management/RN Senior Medical Mgmt
Amerigroup/Anthem
08.2014 - 05.2019
Registered Nurse
Anderson County Hospital
04.2008 - 07.2014
Bachelor of Science (B.S.) - Nursing
MidAmerica Nazarene University
Associate in Science (A.S.) - Nursing
Neosho County Community College