Ashley Sanchez
Los Angeles,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Operations Assistant
Deva, Inc
12.2021 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Collaborated with other departments to foster smooth operation of daily processes.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Provided administrative support with accurate document preparation and data entry.
Regional Sales Executive
Maxzone Auto Parts / DEPO
08.2016 - 11.2021
- Played central role in bringing in various large and expensive accounts with combined value of $500k in yearly
- Handle client inquiries, processed orders and resolve client issues promptly.
- Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans for sales
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts..
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Managed team of 3 regional sales assistants and consistently achieved high sales targets.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Cashier/Back-Up Scan Coordinator
Sprouts Farmers Market
03.2014 - 07.2016
- Processed customer payments quickly and returned exact change and receipts.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answering questions and offering advice.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
- Processed returned items in accordance with store policy.
Sales Support Associate
Fastenal
06.2013 - 02.2014
- Recommended optimal merchandise based on customer needs and desires
- Stayed up to date on store promotions, payment policies and security practices.
- Assisted customers based on currently available product, promotional and policy information.
- Completed cycle counts and inventory reports.
- Provided technical assistance for shipping requirements, including proper handling and storage.
Education
Sociology
Long Beach City College
Long Beach, CA05.2024
Skills
- Staff supervision
- Project Coordination
- Operational Requirements
- Microsoft Word/ Excel / Powerpoint Proficient
- Email Correspondence
- Employee Timesheet Processing
- Inventory Counting
- Customer Support
- Organizational Management
Languages
Spanish
Native or Bilingual
Timeline
Operations Assistant
Deva, Inc
12.2021 - Current
Regional Sales Executive
Maxzone Auto Parts / DEPO
08.2016 - 11.2021
Cashier/Back-Up Scan Coordinator
Sprouts Farmers Market
03.2014 - 07.2016
Sales Support Associate
Fastenal
06.2013 - 02.2014
Sociology
Long Beach City College