Ashley Sanchez
San Angelo,Texas
Summary
Skilled and reliable Dental Assistant with 15 years of experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
15
15
years of professional experience
Work History
Registered Dental Assistant
Reel Family Dentistry, DDS
07.2007 - 09.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Used Ace Dental Software to document and maintain patient information and health background.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Took dental images following strict patient protection rules, applying lead aprons.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Typed patient data into computer system using ACE Software while following privacy laws and maintaining high-level accuracy.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Sterilized rooms and prepped equipment and instruments for 30 or more procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Verified patient insurance eligibility and benefits.
Dental Front Office Receptionist
Reel Family Dentistry, DDS
07.2007 - 09.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Provided excellent customer service to create positive experiences and build patient trust.
- Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Completed patient referrals to other medical specialists.
- Managed patient billing processes for timely, accurate payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Managed office bookkeeping with insurance billing and patient payments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Processed medical insurance claims and payments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Assisted with medical coding and billing tasks.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Answered phone calls and messages for 3 dentists and 4 dental hygienists, scheduling appointments, and handling patient inquiries.
Education
High School Diploma -
Lake View High School
San Angelo, TX05.2006
Skills
- Office Management
- Patient Relations
- Oral Health Care
- Four-Handed Procedures
- Full Mouth Radiographs
- Advising and Educating Patients
- Critical Thinking
- Oral Surgery
- Insurance Billing
- Sanitation Protocols
- Dental Impressions
- Data Confidentiality Measures
Timeline
Registered Dental Assistant
Reel Family Dentistry, DDS
07.2007 - 09.2022
Dental Front Office Receptionist
Reel Family Dentistry, DDS
07.2007 - 09.2022
High School Diploma -
Lake View High School