Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Sanderl

Elmira,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Manager/Bartender/Server

Mizumi/Luca
05.2022 - 02.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Restaurant Manager

Watkins Glen Harbor Hotel
10.2012 - 10.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Manager/Server

Aladdin's Natural Eatery
05.1998 - 10.2012
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Bachelor of Science - Criminal Justice

SUNY Brockport
Brockport, NY
01.2002

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Management
  • Customer Relationship Management (CRM)
  • Sales Techniques
  • Negotiation
  • Customer Service
  • Decision-Making
  • Problem Resolution
  • Hiring and Training

Timeline

Manager/Bartender/Server

Mizumi/Luca
05.2022 - 02.2024

Restaurant Manager

Watkins Glen Harbor Hotel
10.2012 - 10.2021

Manager/Server

Aladdin's Natural Eatery
05.1998 - 10.2012

Bachelor of Science - Criminal Justice

SUNY Brockport

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Ashley Sanderl