Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Person In Charge (PIC)
BJ's Wholesale Club
11.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Dispatcher Office Assistant
Somerset Hills Towing
11.2019 - 02.2020
Reduced response times for emergency dispatches by optimizing communication channels between office and field personnel.
Assisted in development of training manual for dispatch processes, enhancing onboarding experience for new hires.
Office Administrator
MTP Home Services
03.2016 - 11.2019
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Established and maintained effective relationships with clients to ensure high levels of customer satisfaction and repeat business.
Office Manager
Sandora & Spina Contracting, Inc.
08.2005 - 03.2016
Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Managed accounting invoices and billings, balanced accounts and created financial reports.
Education
Associate of Science - Social Work & Criminal Justice
Raritan Valley Comm. College
Branchburg, NJ
High School Diploma -
Somerville High School
Somerville, NJ
06.2005
Skills
Proven Leadership Skills
Customer Service Excellence
Detail-Oriented Approach
Office Management Skills
Proficient in Handling Multi-Line Systems
QuickBooks Software Expertise
Effective Multitasking
Expert in Time Management and Organization
Timeline
Person In Charge (PIC)
BJ's Wholesale Club
11.2022 - Current
Dispatcher Office Assistant
Somerset Hills Towing
11.2019 - 02.2020
Office Administrator
MTP Home Services
03.2016 - 11.2019
Office Manager
Sandora & Spina Contracting, Inc.
08.2005 - 03.2016
Associate of Science - Social Work & Criminal Justice
Raritan Valley Comm. College
High School Diploma -
Somerville High School
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