Ashley Sands
Willowick,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Remodeler
A Little Remodeling
12.2021 - 03.2024
- Developed strong relationships with vendors and suppliers to secure high-quality materials at competitive prices.
- Prepared accurate estimates for clients by carefully analyzing the scope of work and required resources.
- Evaluated clients'' needs and preferences, delivering customized design solutions for successful remodeling projects.
- Created detailed project reports for clients, outlining progress updates and key milestones achieved throughout the remodeling process.
- Enhanced property values for clients by executing professional remodels of kitchens, bathrooms, and living spaces.
- Implemented effective communication strategies with clients throughout the remodeling process to maintain transparency and manage expectations.
- Managed multiple projects simultaneously, achieving on-time delivery and maintaining excellent customer satisfaction.
Nursing Assistant
UH Hospitals Main Campus
01.2019 - 02.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
Customer Service Cashier
Dunkin Donuts & Baskin Robbins
01.2014 - 11.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Customer Service Cashier
Mcdonalds Restaurant
05.2011 - 11.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
No Degree -
Bryant And Stratton College
Eastlake, OH02.2012
High School Diploma -
North High School
Eastlake, OH06.2009
Skills
- Safety awareness
- Design process understanding
- Flooring Installation
- Plumbing proficiency
- Wallpaper removal
- Safety understanding
- Active Listening
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Customer Relations
- Verbal and Written Communication
- Coaching and Mentoring
- Time Management Skills
Timeline
Remodeler
A Little Remodeling
12.2021 - 03.2024
Nursing Assistant
UH Hospitals Main Campus
01.2019 - 02.2021
Customer Service Cashier
Dunkin Donuts & Baskin Robbins
01.2014 - 11.2018
Customer Service Cashier
Mcdonalds Restaurant
05.2011 - 11.2018
No Degree -
Bryant And Stratton College
High School Diploma -
North High School
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