Ashley Santamaria
Westbury
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in fast-paced environments while mastering new skills quickly. Recognized for high-quality work and efficiency under pressure. Exceptional interpersonal skills enhance team collaboration and client relations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paralegal
Tucker Lawyers P.C
Syosset
09.2022 - Current
- Conducted legal research to support case preparation for attorneys.
- Managed case files, organizing documents for easy retrieval and reference.
- Assisted attorneys in trial preparation, preparing exhibits and witness lists.
- Drafted correspondence to clients and other attorneys.
- Reviewed and organized legal documents, such as pleadings, motions, and briefs.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Attended court proceedings to observe trials or hearings.
- Collaborated with attorneys in all stages of litigation process.
- Interpreted various types of legal documents including contracts and agreements.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Coordinated subpoena services and other support activities for legal office.
- Managed case files and documentation, ensuring accuracy and confidentiality.
- Met with clients and attorneys to discuss case details and evidence.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Processed closing documents and transactional documents for legal review.
- Contacted witnesses and scheduled interviews and evaluations.
- Coordinated with clients, witnesses, and experts for case preparation.
- Assisted attorneys in trial preparation and courtroom procedures.
- Reviewed discovery materials for relevance and accuracy in cases.
- Maintained an organized file system for all case related materials.
- Used state and federal electronic filing systems.
- Reviewed discovery responses and generated privilege logs.
- Drafted pleadings, motions and other court documents for review by attorney.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Manager
McDonald's
Jericho
04.2016 - 12.2023
- Supervised team operations to ensure efficient service delivery.
- Trained staff on food safety and customer service protocols.
- Managed inventory levels and ordered supplies to maintain stock.
- Coordinated employee schedules to optimize labor efficiency.
- Conducted regular staff meetings to communicate updates and expectations.
- Enforced cleanliness and safety standards throughout the restaurant.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bachelor of Science - Criminal Justice
SUNY, Farmingdale
Farmingdale, NY01-2025
Skills
- Client communication
- Notary public
- Trial preparation
- Communication skills
- Attention to detail
- Deadline management
- Client support
- Microsoft Word
- Public speaking
- Analytical thinking
- Good Telephone Etiquette
- Data management
- Computer skills
Languages
English
Professional
Spanish
Professional
Affiliations
- Volleyball
- Donating toys, Toys for tots
- Gym
- Pilates
- Studying
Certification
Notary Public received license 2023
Accomplishments
- Inge Strobl Schaefer Scholarship
- Graduated with Latin Honors
- Alpha Pi Honor Society
- McDonald's Scholarship 2021
Timeline
Paralegal
Tucker Lawyers P.C
09.2022 - Current
Manager
McDonald's
04.2016 - 12.2023
Bachelor of Science - Criminal Justice
SUNY, Farmingdale
Similar Profiles
Jessie LiuJessie Liu
Estates & Trusts Paralegal at Tucker Arensberg, P.C.Estates & Trusts Paralegal at Tucker Arensberg, P.C.
PATRICIA KILBURNPATRICIA KILBURN
Communication Regulation Partner at Ethan Tucker, Anne Tucker, Darren TuckerCommunication Regulation Partner at Ethan Tucker, Anne Tucker, Darren Tucker
Claire Cottrell-DormerClaire Cottrell-Dormer
Litigation Paralegal at Rostron Carlyle Rojas Lawyers (RCR Lawyers)Litigation Paralegal at Rostron Carlyle Rojas Lawyers (RCR Lawyers)
Kareisha BoswellKareisha Boswell
Intake/Quality Assurance Specialist at Transitional Services of New York For Long Island INC./ Haven House BridgesIntake/Quality Assurance Specialist at Transitional Services of New York For Long Island INC./ Haven House Bridges
John MorrisonJohn Morrison
Armed Security Officer at Dynamic Protection GroupArmed Security Officer at Dynamic Protection Group