Ashley Santana
Redwood City,CA
Summary
Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer years of experience to new roles dedicated to achieving exceptional results on tight timetables. Talented with a demonstrated record of success in marketing management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities.
Overview
6
6
years of professional experience
Work History
Contract Assistant
SRI International
06.2023 - 03.2025
- Went over Confidential Contracts. Reviewed, added, filed and closed. Worked on Adding Deliverables to Contracts. Platforms used are Costpoint, Deltec, Microstrategy
- Managed confidential agreements with a high degree of accuracy and attention to detail, ensuring compliance and adherence to organizational policies.
- Developed and maintained organized contract databases, facilitating effective tracking and reporting.
- Collaborated with cross-functional teams to ensure contract alignment with project deliverables and organizational goals.
- Demonstrated proactive engagement in continuous professional development, staying informed about industry best practices and regulatory changes.
Employee Engagement Specialist
Rahi Systems
04.2023 - 05.2023
- Participated in meetings with executives to brainstorm, develop and rollout employee retention strategies. Identified potential partners to bolster cross-functional relationships and drive new business opportunities. Met with potential customers to discuss services and establish new relationships. Contacted clients on basis to determine satisfaction levels and areas requiring immediate improvement. Represented corporations at events and conferences to connect with leaders and executives. Accompanied visiting groups and explained corporate operations to promote pleasant and educational visitation experiences. Worked closely with customers to determine appropriate marketing offerings and strategies for business needs. Collaborated with other departments to coordinate strategic marketing activities. Cultivated business partnerships to build lasting relationships with internal and external parties. Supervised creation of marketing materials and collateral.
HR Assistant
Rahi Systems
10.2020 - 08.2022
- Handled sensitive and confidential employee information with complete discretion. Processed onboarding paperwork for new hires and rehires. Processed employee status changes, keeping human resources systems and employee records up to date. Guided new hires through orientation and onboarding and explained documentation requirements to facilitate the HR process. Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork. Worked with the HR department to devise and update policies as needed for corporate accountability and workplace health. Prepared and posted job openings to appropriate job sites and newspapers. Conducted job applicant background checks in accordance with policy and procedures. Drove employee feedback to deliver information to management for corrective action. Created, organized and maintained employee personnel files to keep sensitive data secure. Assisted with planning, organizing and coordinating company events. Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues. Conducted employment verification and background investigation to facilitate the hiring process. Posted job announcements and pre-screened applicants to candidates for available positions. Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
Administrative Assistant
Rahi Systems
04.2019 - 10.2020
- Answered phone calls and emails to provide information, resulting in effective business correspondence. Provided secretarial and office management support while building cooperative working relationships. Inventoried and ordered supplies for the office. Scheduled appointments, meetings and events for management staff. Responded effectively to sensitive inquiries or complaints. Coordinated appointments, meetings and conferences. Maintained accurate department and customer records. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Developed administrative processes to achieve organizational objectives and improve office efficiency. Prepared and prioritized calendars and correspondence. Organized both physical and digital files and updated reports to coordinate project materials. Negotiated with vendors to obtain most cost-effective pricing for product distribution. Expanded personnel skill sets by mentoring marketing teams both individually and in groups. Evaluated marketing personnel and offered constructive feedback on ways to improve.
Education
Some College - undefined
California Culinary Academy
San FranciscoHigh School Diploma - undefined
Dr. Maria Cadilla
Arecibo08.2004
Skills
- Team Recruiting and Hiring
- Product and Service Specification
- Budget Forecasting
- Detail-Oriented
- Strategic Planning and Alignment
- Strategic Marketing
- Time Management
- Pricing Strategies
- Performance Evaluations
- Campaign Performance Tracking
- Relationship Building
- Legal Issue Resolution
- Verbal and Written Communication
- Social Media Strategy
- Promotional Events
- Calendar Management
- Staff Monitoring
- Public and Media Relations
- Corporate Communication
- Root Cause Analysis
- Microsoft Office
- Decision Making
- Data entry
- Multilingual communication
- Travel research
- Itinerary planning
- Mentoring and training
- Executive travel
- Cultural awareness
- Administrative tasks
- Travel arrangements
- Research and data collection
- Continuous learning attitude
- Advanced Excel
LANGUAGES
Spanish — Native/Bilingual
Accomplishments
- Created a highly effective new program that significantly impacted efficiency and improved operations — Led Company to achieve Awards, earning recognition from upper management and financial reward. Promoted from Administrative to HR, in less than 12-months.
- Directed customer communication to appropriate department personnel — Composed correspondence, reports and meeting notes
- Tracked and submitted employee timesheets to prepare for payroll processing
- Utilized editing programs to proofread content for typo-free emails, memos and documentation
- Scheduled staff and monitored resource allocation to provide optimal coverage and service
- Organized files, developed spreadsheets, faxed reports and scanned documents — Maintaining front desk and reception area in neat and organized fashion
Timeline
Contract Assistant
SRI International
06.2023 - 03.2025
Employee Engagement Specialist
Rahi Systems
04.2023 - 05.2023
HR Assistant
Rahi Systems
10.2020 - 08.2022
Administrative Assistant
Rahi Systems
04.2019 - 10.2020
Some College - undefined
California Culinary Academy
High School Diploma - undefined
Dr. Maria Cadilla
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