Ashley Santangelo
Pensacola
Summary
Dynamic and skilled Baker/Clerk at Publix, proficient in baking techniques and food safety. Delivered exceptional customer service while enhancing guest experiences. Adept at ingredient measurement and time management, consistently ensuring high-quality baked goods and maintaining a clean environment. Recognized for effectively collaborating with team members to optimize operations.
Overview
4
4
years of professional experience
Work History
Baker/ Clerk
Publix
Pensacola
02.2025 - Current
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Operated ovens and other equipment to bake products according to established recipes.
- Provided customer service by answering questions about items, or taking orders from customers.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Baked fresh bread and pastries.
- Finished baked goods with glazes, icings and other toppings.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Measured and weighed ingredients to prepare dough for recipes.
- Packaged finished products into boxes or containers for delivery or sale in store.
Activity Desk Coordinator
Margaritaville
Hollywood
08.2022 - 10.2023
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Enhanced guest experiences by recommending local attractions and dining options.
- I greeted guests, handed out wristbands and towels, booked and sold cabanas, sold merchandise, sold and booked tickets for the flow rider, and was responsible for keeping the pool tidy and clean.
- Multi-tasking different positions helped me develop exceptional customer service skills, problem solve on my own, and manage conflicts that occur.
Hoagie Cashier
PrimoHoagies
Fort Lauderdale
03.2022 - 06.2022
- Processed sales transactions to prevent long customer wait times.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered phone calls to assist customers with questions and orders.
- My job consisted of being a cashier, making and preparing hoagies, and keeping the food and merchandise stocked and up to date.
- My job consisted of being a cashier, making and preparing hoagies, keeping the food and merchandise up to date.
Cashier
Key Food Supermarket
Hollywood
01.2021 - 03.2022
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
South Broward High School
Hollywood, FL06-2022
Skills
- Food safety
- Recipe development
- Baking techniques
- Ingredient measurement
- Oven operation
- Customer service
- Team collaboration
- Dough mixing
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Baker/ Clerk
Publix
02.2025 - Current
Activity Desk Coordinator
Margaritaville
08.2022 - 10.2023
Hoagie Cashier
PrimoHoagies
03.2022 - 06.2022
Cashier
Key Food Supermarket
01.2021 - 03.2022
South Broward High School