Ashley Schell

-Oversees daily business operations, including scheduling inventory management, and client relations.

-Develops and implements marking strategies to increase client retention and attract new business.

-Builds strong client relationships through personalized service and exceptional customer service.

-Maintains compliance with state regulations, licensing, and sanitation standards.

-Performs customized skin care services based on clients needs, wants, and expectations.

-Educates clients on proper skin care routines and product usage for optimal results.

-Delivers exceptional customer service to build trust, encourage repeat visits, and increase retail sales.

-Stays current with industry trends, techniques and product knowledge

-Directed operations across 3 salon locations, ensuring consistent service quality, customer satisfaction, and adherence to brand standards.

-Recruited, trained, and supervised staff, fostering a high-performing team culture and reducing turnover.

-Monitored and analyzed sales performance, implementing strategies that increased revenue and client retention.

-Oversaw scheduling, payroll, and staffing needs to optimize efficiency across multiple sites.

-Managed inventory, vendor relationships, and supply ordering to ensure cost control and product availability.

-Resolved client concerns quickly and effectively, maintaining strong customer loyalty.