Ashley Schenck

• Directed daily operations to enhance efficiency and uphold customer satisfaction.
• Crafted business plans that directed operations and supported growth objectives.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Maintained relationships with existing clients by providing superior customer service.
• Built strong relationships with clients to foster loyalty and repeat business.
• Implemented customer feedback systems to enhance service offerings and satisfaction.
• Managed daily operations to ensure smooth business functionality.

• Maintained cleanliness and sanitation of dining and kitchen areas.
• Provided exceptional customer service to enhance dining experiences.
• Managed food and beverage orders accurately and efficiently.
• Collaborated with kitchen staff to ensure timely food preparation.
• Assisted in training new servers on restaurant procedures.
• Handled payment transactions using point-of-sale systems effectively.
• Resolved customer complaints quickly to ensure satisfaction.
• Recommended menu items based on guest preferences and dietary needs.
• Provided excellent customer service to ensure satisfaction.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Delivered food orders promptly and courteously.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Followed health safety guidelines when preparing and serving food products.
• Checked food before serving it to customers.
• Greeted guests and provided menus.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Stayed informed about daily specials, new menu items, promotions.
• Trained new employees on restaurant procedures and plating techniques.
• Addressed complaints to kitchen staff and served replacement items.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Prepared drinks according to standard recipes.
• Implemented feedback from customers to improve service quality and menu offerings.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Explained menu items, describing ingredients and cooking methods upon request.
• Stocked service areas with supplies during slow periods.
• Prepared checks, itemizing total meal costs and taxes.
• Set up tables in between patrons to reduce wait times.

Wine knowledge and pairings with food.