Ashley Scott
Chicago,IL
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance. Excels at multitasking and prioritizing workloads. Detail-oriented professional with a medical background and team-building skills. Seeking a deadline-driven environment to contribute expertise and drive results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant /Phlebotomist
Oak Street Health
Chicago, IL
04.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Incorporated outside records into charts and EHR.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed venipuncture and other blood collection procedures according to established standards.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Followed all safety protocols when handling hazardous materials.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Assisted in the training and mentoring of new phlebotomy staff.
Cardiology Medical Assistant
Rush University Medical Center, RUMC
Chicago, IL
05.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns, and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision, until further assistance arrived.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Performed phlebotomy tasks efficiently, while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client's medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing, and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information, such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in the office.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant
Lawndale Christian Health Center
Chicago, IL
10.2021 - 04.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Personal shopper
Walmart
10.2016 - 05.2019
- Customer service a skill that maintain a professional approach with each client and provide the highest level of customer service at all times
- Time management personal shoppers usually work to deadlines, such as birthdays or company events
- They must manage their time effectively to meet these deadlines and have purchases ready for clients
- Computer literacy personal shoppers use the latest devices and websites not only to showcase items to their clients, but to manage the administrative side of their job.
Crew member
Wendy's
05.2015 - 10.2016
- Crew members with Wendys typically assist customers and prepare food
- Customer service crew members work order counters, registers, and drive-thru windows at Wendys fast restaurant.
Education
Certificate - Medical Assistant
Coyne College
Chicago, IL02.2021
High School Diploma -
Collins Academy
Chicago, IL06.2015
Skills
- Medical Office Administration
- Data Entry
- Patient-Focused Care
- Patient Flow Management
- Phlebotomy
- HIPAA Compliance
- Inventory Management
- Medical Terminology Knowledge
- Electronic Health Records
- Inventory and Supply Management
- CPR
- Equipment Sterilization
- Preparing specimens and samples
- Medical terminology proficiency
- EMR / EHR
- Patient Scheduling
- Medical Terminology
- Indirect Patient Care
- Electrocardiography (EKG)
- OB/GYN procedures
- Venipuncture and phlebotomy
- Lab equipment setup
Certification
- HIPPA & OSHA trained
- CPR certified
Timeline
Medical Assistant /Phlebotomist
Oak Street Health
04.2024 - Current
Cardiology Medical Assistant
Rush University Medical Center, RUMC
05.2023 - Current
Medical Assistant
Lawndale Christian Health Center
10.2021 - 04.2023
Personal shopper
Walmart
10.2016 - 05.2019
Crew member
Wendy's
05.2015 - 10.2016
- HIPPA & OSHA trained
- CPR certified
Certificate - Medical Assistant
Coyne College
High School Diploma -
Collins Academy
Similar Profiles
MARGARET M BUKOWSKIMARGARET M BUKOWSKI
Senior Associate, Provider Services at Oak Street Health | CVS HealthSenior Associate, Provider Services at Oak Street Health | CVS Health
Camilo Gonzalez-LongoriaCamilo Gonzalez-Longoria
Clinical Documentation Specialist at Oak Street HealthClinical Documentation Specialist at Oak Street Health
Anthony Garcia Albuquerque NMAnthony Garcia Albuquerque NM
Outreach Executive at Oak Street HealthOutreach Executive at Oak Street Health