Ashley Scott
Pembroke,NC
Summary
Dedicated cashier with expertise in customer service, cash handling, and teamwork. Committed to enhancing customer experiences through effective communication and streamlined operations.
Overview
3
3
years of professional experience
Work History
Cashier
Piggly Wiggly
Pembroke, NC
01.2025 - 06.2025
- Processed customer transactions efficiently and accurately at checkout counters.
- Assisted customers with inquiries about store products and promotions.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Trained new cashiers on point of sale system and customer service best practices.
- Managed inventory control by accurately tracking items sold and restocking shelves as needed.
- Facilitated a seamless checkout experience by minimizing wait times for customers.
- Provided feedback to management on customer preferences and potential product offerings.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Team Member
Chic-Fil-A
Pembroke, NC
11.2022 - 09.2023
- Contributed to process improvement initiatives by suggesting operational enhancements to streamline workflow.
- Assisted in training new team members on customer service protocols and operational procedures.
- Delivered exceptional customer service support through attentive listening and effective communication.
- Executed data entry management tasks by accurately inputting customer orders into the system.
- Resolved customer inquiries and concerns with a focus on satisfaction and resolution.
- Participated in regular team meetings to discuss challenges and share feedback for improvement.
- Adapted to varying roles throughout shifts, demonstrating flexibility in a fast-paced environment.
- Assisted in managing cash register operations, handling transactions with accuracy and efficiency.
- Engaged with customers to build rapport and encourage repeat business through positive interactions.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve project milestones within set deadlines.
Education
High School Diploma -
Purnell Swett High School
Maxton, NC08-2023
Skills
- Cash register operations
- Customer service
- Inventory management
- Data entry
- Team collaboration
- Conflict resolution
- Communication skills
- Workflow optimization
- Customer assistance
- Cash handling expertise
- Order taking
- Work ethic and integrity
- Point of sale operation
- Daily reporting
- Reports and documents
- Cash handling and management
- Cash register systems
- Refunds and exchanges
- Customer relations
Timeline
Cashier
Piggly Wiggly
01.2025 - 06.2025
Team Member
Chic-Fil-A
11.2022 - 09.2023
High School Diploma -
Purnell Swett High School