Ashley Scott
Murrieta
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands. Creative problem solver capable of assisting customers with a variety of needs and obtaining management support for more complex issues. Over a three year career, I've proven to be a seasoned with discretion, a conscientious nature, and a service background. Professional and approachable, with exceptional customer service skills! Highly-organized professional talented in promoting safety, activity engagement and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Camp Counselor/Lifeguard
Pauma Valley Country Club
Pauma Valley
07.2019 - 07.2025
- Oversaw camper activities in order to address behavioral issues while also encouraging fun, safety, and inclusivity.
- Give campers instructions for various activities.
- Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
- Drove and escorted participants in the program to and from activities and field trips.
- Counseled children who were acting out on the importance of respect, kindness, and understanding through positive reinforcement.
- Worked with other camp counselors to come up with fun and educational activities for the campers.
Swim Instructor
Noonan family swim school
Temecula
01.2024 - 05.2024
- Coached a variety of swimming programs for kids ranging in age from 2 to 15.
- Kept track of each student's progress and provided constructive feedback on areas where they could improve.
- Used a variety of teaching aids to close learning gaps and effectively instruct and motivate students.
- Taught special needs students, including those with conditions, private lessons in floating and treading water techniques.
- Maintained strong proficiency in CPR, First Aid, and [Type] rescue techniques to provide optimal support to individuals in distress.
Cattery Assistant
PetSmart
Menifee
09.2021 - 08.2023
- Worked on POS to completing adoptions in sales.
- Assisted customers by answering questions, responding to inquiries, and handling phone requests.
- Ensured a safe and sanitary environment by checking and cleaning cattery stations.
- Copied, logged, and scanned supporting documents before filing.
Children's Princess Camp
Harveston Community Park
Temecula
07.2021 - 06.2022
- Cultivated positive relationships with participants by interacting with group during classes.
- Kept the group room, mirrors, floor, and equipment clean.
- Watch over kids and make sure everyone one is in good manner.
Education
High School -
California Virtual Academies
Murrieta, CA 08.2022 - 06.2025
CPR CERTIFICATION
Heart Saving CPR, AED, First Aid, Basic Life Saving (BLS)
01.2024 - 01.2026
Skills
- POS trained
- Customer service
- Report writing
- Solid problem solver
- Strong verbal communication
- Public speaking
- Organization
- Planning and coordination
- Communications
- Sanitation and cleanliness
- Problem resolution
- Excellent math skills
- Team building
- Dinner service planning
- Project organization
- Conflict resolution
- Opening and closing duties
- Supervision
Timeline
CPR CERTIFICATION
Heart Saving CPR, AED, First Aid, Basic Life Saving (BLS)
01.2024 - 01.2026
Swim Instructor
Noonan family swim school
01.2024 - 05.2024
High School -
California Virtual Academies
08.2022 - 06.2025
Cattery Assistant
PetSmart
09.2021 - 08.2023
Children's Princess Camp
Harveston Community Park
07.2021 - 06.2022
Camp Counselor/Lifeguard
Pauma Valley Country Club
07.2019 - 07.2025