Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED. Personable and vigilant with strong sense of responsibility and quick decision-making skills. Knowledgeable in water safety protocols and capable of performing first aid and CPR effectively. Committed to ensuring safe and enjoyable environment for all patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hi, I’m
Ashley Self
Walnutport ,Pennsylvania
Summary
Work History
Dollar General MarketAlbrightsville
Cashier
03 2017 - 05 2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced shopping experience, provided product information and location assistance.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Wendy's1911 Nathan Dean Pkwy, Rockmart, GA 30153
Cashier Manager
06 2011 - 06 2013
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Built positive relationships with customers to increase repeat business.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
Split Rock Resort428 Moseywood Rd, Lake Harmony, PA 18624
Lifeguard
11 2014 - 03 2015
Job overview
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Reduced incident response times by implementing strategic patrol routes.
- Provided exceptional customer service, leading to positive reviews from park visitors.
- Actively participated in team meetings to share insights on operational improvements or areas requiring additional attention.
- Participated in ongoing training sessions, staying current with industry best practices and safety guidelines.
- Improved guest safety by enforcing waterpark rules and regulations.
- Trained new team members on waterpark operations, promoting consistent quality across the staff.
- Enhanced guest satisfaction with timely assistance and addressing concerns promptly.
- Built and established positive relationships with patrons, team members and supervisors.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Operated rides and attractions according to written guidelines to reduce injuries.
Education
Southern New Hampshire University
Associates from Digital Photography
03.2027
University Overview
- Continuing education in Digital Photography
- Prioritizing my studies
Skills
- First Aid and CPR
- Team Bonding
- Effective problem-solver
- Training and mentoring
- Strong communicator
- Public safety
- Pool operations
- Group and individual instruction
- Analytical and Critical Thinking
- Problem-Solving
- Excellent Communication
- Data Entry
- Self-Motivated
- Microsoft Office Suite
- Event organization
- Learning assessments
- Problem-Solving
- Google Workspace
- Multitasking Abilities
- Teambuilding
- Decision-Making
- Attention to Detail
- Organization and Time Management
- Basic math skills
- Customer Relations
- Stocking and replenishing
- Records Maintenance
- Drawer management
- Inventory management
- Order taking
- Product knowledge
- Customer assistance
Timeline
Cashier
Dollar General Market
03 2017 - 05 2019
Cashier Manager
Wendy's
06 2011 - 06 2013
Lifeguard
Split Rock Resort
11 2014 - 03 2015
Southern New Hampshire University
Associates from Digital Photography