Ashley Sellman
Plano,TX
Summary
Enthusiastic leasing manager with 3 years of comprehensive experience and in-depth understanding of fair housing laws. Manages a team of leasing agents in processing rental applications and obtaining required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. I am goal oriented and excited to be on my chosen career path!
Overview
11
11
years of professional experience
Work History
Leasing Manager
BH Management
Plano, TX
11.2022 - Current
- Managed and oversaw operations, maintenance and administration of properties.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Developed marketing strategies aimed at increasing leasing activity within the community.
Leasing Consultant
S2 Residential
Dallas, TX
07.2021 - 11.2022
- Marketed and advertised vacancies on media and advert channels to attract potential tenants.
- Received rent payments and tracked transactions in accounting software.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
Assistant Store Manager
Buckle
Frisco, TX
04.2018 - 07.2021
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Coached and developed store associates through formal and informal interactions.
- Delegated work to staff, setting priorities and goals.
Waitress
Flashback Café
Nacogdoches, TX
05.2017 - 02.2018
- Checked back with customers throughout meal service to ensure satisfaction.
- Informed customers about specials, upselling additional food and drink items.
- Provided excellent customer service to ensure repeat customers.
Student Worker Registrar's Office
Stephen F. Austin State University
Nacogdoches, TX
06.2013 - 04.2017
- Assisted staff with routine clerical duties and responsibilities.
- Scanned and filed confidential documentation into electronic format.
- Was punctual and reliable with confidential information.
Education
Bachelor of Science - Fashion Merchandising
Stephen F Austin State University
Nacogdoches, TX05-2017
Skills
- Customer service
- Problem-solving skills
- Lease renewals
- Leasing terms and specifications
- Property marketing
- Sales techniques
- Lease agreements
- Knock CRM
- CRM
- ResMan
- Yardi
- LRO
- Microsoft Excel / Word
Timeline
Leasing Manager
BH Management
11.2022 - Current
Leasing Consultant
S2 Residential
07.2021 - 11.2022
Assistant Store Manager
Buckle
04.2018 - 07.2021
Waitress
Flashback Café
05.2017 - 02.2018
Student Worker Registrar's Office
Stephen F. Austin State University
06.2013 - 04.2017
Bachelor of Science - Fashion Merchandising
Stephen F Austin State University