Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Sena

Maple Grove,MN

Summary

Self motivated, dynamic, and goal oriented sales professional with executive level experience driving revenue growth, managing client relationships, and leading strategic initiatives. Over 10 years of success in the consultative sales, account management, and business development across luxury services and digital advertising. Proven ability to engage diverse customers, exceed sales targets, and deliver personalized service in fast paced, remote environments. Recognized for entrepreneurial leadership, strong communication skills, and a commitment to providing exceptional customer experiences that build loyalty and long term value.


Overview

9
9
years of professional experience

Work History

Account Executive

Skillz Media
04.2022 - Current
  • Manage and grow a portfolio of local and regional advertising clients for digital screen placement in gas stations and retail locations across Minnesota.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Lead business development efforts, including cold outreach, networking at events (e.g., MSSA Golf Tournament), and client presentations.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Coordinate end to end advertising campaigns, from creative development to screen placement and campaign performance tracking.
  • Maintain strong client relationships through regular check ins, consultative selling, and personalized marketing solutions.
  • Negotiate advertising packages and onboard new advertisers with contracts, billing, and media schedules.
  • Drive consistent revenue growth by identifying and closing new advertising opportunities.

Owner

Glam Studio
09.2018 - Current
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
  • Consulted with customers to assess needs and propose optimal beauty results
  • Stayed on top of current market trends to determine optimal pricing of goods and service to capitalize on emerging opportunities
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across beauty operations.
  • Aligned branding initiatives and sales strategies with client goals.
  • Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
  • Drove new business by acquiring new clients and expanding new and existing relationships.
  • Processed credit and debit card payments to complete purchasing experience.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Provided pricing information to customers regarding specific products.
  • Responded to telephone and in-person requests for information.
  • Maximized customer retention by resolving issues quickly.

Jewelry Sales Consultant

Shane Co.
09.2021 - 04.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Completed store opening and closing procedures as per company guidelines.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Attended company trainings and seminars on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
  • Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Exceeded monthly sales targets consistently by employing innovative sales techniques and utilizing market research.

House Manager

Brian Taylor
05.2016 - 05.2018
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Oversaw budget to manage expenditures and control costs.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.

Education

BBA - Business Administration

University of South Florida
Tampa, FL
06.2014

High School Diploma -

Elk River Senior High School
Elk River, MN
06.2006

Skills

  • Account Management
  • Relationship Building and Management
  • Pipeline Management
  • CRM Software Expertise (Zoho and Yardi)
  • Customer Relations
  • Goal Setting
  • Customer Satisfaction
  • Deal Closing Proficiency
  • Upselling Proficiency
  • Microsoft Office & Google Workspace
  • Strong Negotiation Skills
  • Goal-Oriented Mindset
  • Cross-Selling Proficiency
  • Problem Solving & Conflict Resolution
  • Self Motivated & Results Driven
  • Business Development & Lead Generation
  • Entrepreneurial Leadership

Timeline

Account Executive

Skillz Media
04.2022 - Current

Jewelry Sales Consultant

Shane Co.
09.2021 - 04.2022

Owner

Glam Studio
09.2018 - Current

House Manager

Brian Taylor
05.2016 - 05.2018

BBA - Business Administration

University of South Florida

High School Diploma -

Elk River Senior High School