Ashley Shaeffer
Esthtician
Windsor,CA
Summary
Hello my name is Ashley Shaeffer , I am a licensed Esthetician here in Sonoma County Ca. My expertise's includes skin care facials, waxing, peels, acne treatments, microdermabrasion, scalp treatments and many more. I am a Dynamic and results-oriented Esthetician, excelling in customized skincare plans and superior attention to detail. Leveraged expertise in facial skills and relationship building to enhance client satisfaction and achieve a significant increase in spa retail sales. I also have excellent multitasking abilities and a commitment to excellence in all guest services.
I am a detailed-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
I also am a diligent Bookkeeper with a solid foundation in managing financial records and ensuring accuracy in bookkeeping tasks. Proven ability to maintain up-to-date ledgers and resolve discrepancies promptly. Demonstrated exceptional attention to detail and strong proficiency in financial software and reconciliation processes.
I am a very Compassionate caregiver with solid background in elderly care. Adept at providing personal care and emotional support, ensuring safe and comfortable environment for clients. Demonstrated ability to manage daily activities and display empathy and patience in all interactions.
I also qualify in childcare with strong background in providing nurturing and supportive care to children. Successfully assisted in creating engaging activities and maintaining safe environment. Demonstrated skills in effective communication and patience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Esthetician
LuluBar
01.2020 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Educated patients on treatment options.
- Provided clients with knowledge of all cosmetic services being provided.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
- Conducted thorough skin assessments to tailor treatments for optimal outcomes, ensuring client needs were met.
- Collaborated with dermatologists to create comprehensive care plans for clients with specific skin conditions.
Bookkeeper
Bohan Amd Canalis
03.2008 - 07.2009
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Caregiver
Sunrise Assisted Living
01.2004 - 09.2008
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting patient' personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Daycare Assistant Teacher
Susie's Home Daycare
03.2005 - 07.2007
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Incorporated music and play into developmentally appropriate activities.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted healthy habits among students by incorporating physical activities, nutritious snacks, and proper hygiene routines into daily schedules.
- Complied with strict safety and organizational regulations, policies, and procedures.
Concierge
Sunrise Assisted Living
01.2004 - 09.2006
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Trained new concierge staff, ensuring consistent high level of service across team.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
- Assisted in planning and executing special events, contributing to memorable guest experiences.
- Maintained detailed records of guest preferences to personalize future visits.
- Ensured guest safety and security, monitoring public areas and managing access to guest floors.
- Enhanced guest loyalty by recognizing and celebrating repeat guests' visits.
- Oversaw management of lost and found items, reuniting guests with their belongings and fostering trust.
- Managed reservations for exclusive events, increasing guest engagement and satisfaction.
- Enhanced guest experience by providing personalized recommendations for dining and entertainment.
- Greeted guests upon arrival by providing warm welcome.
- Maintained accurate and up-to-date records of guest information.
- Responded to guest inquiries to maximize guest satisfaction.
- Created welcoming and comfortable environment for guests.
Education
Esthetician License - Aesthetics
Lytles Beauty College
Santa Rosa, CA05-2020
No Degree - General Studies
Santa Rosa Junior College
Santa Rosa, CA09-2004
High School Diploma -
Rancho Cotati
Rohnert Park, CA06-2004
Skills
- High-frequency machine use
- Extractions and pore cleansing
- Customized skincare plans
- Sanitization
- Eyebrow shaping and tinting
- Eyelash extension application
- Ca licensed esthetician
- Esthetics
- Superior attention to detail
- Excellent team player
- Relationship building and management
- Anti-aging treatments
- Skin rejuvenation
- Waxing and threading
- Sales background
- Expert skin analysis
- Consultations
- Sensitive skin care
- Advanced facials specialist
- Acne treatment specialization
- Manual lymphatic drainage
- Waxing and laser hair removal
- Ultrasonic skin scrubber
- Radio Frequency skin tightening
- HydraFacial mastery
- Skincare treatments
- Facials and microdermabrasion
- LED light therapy
- Microdermabrasion treatments
- Marketing and promotion
- Spa treatment services expert
- Sanitation and sterilization
- Sterilization
- Multitasking Abilities
- Reliability
- Ca licensed esthetician
Certification
- Advanced Waxing Techniques Certificate – Specialty waxing education providers.
- LED Light Therapy Certification – Professional organizations or equipment manufacturers.
- CPR/AED Certification – American Heart Association or Red Cross.
- Board Certified Facialist – American Association of Facial Esthetics.
- Licensed Esthetician - Ca Board of Cosmetology.
License Number # Z152601
Esthetician Board Of Barbering and Cosmotology California
Timeline
Esthetician
LuluBar
01.2020 - Current
Bookkeeper
Bohan Amd Canalis
03.2008 - 07.2009
Daycare Assistant Teacher
Susie's Home Daycare
03.2005 - 07.2007
Caregiver
Sunrise Assisted Living
01.2004 - 09.2008
Concierge
Sunrise Assisted Living
01.2004 - 09.2006
- Advanced Waxing Techniques Certificate – Specialty waxing education providers.
- LED Light Therapy Certification – Professional organizations or equipment manufacturers.
- CPR/AED Certification – American Heart Association or Red Cross.
- Board Certified Facialist – American Association of Facial Esthetics.
- Licensed Esthetician - Ca Board of Cosmetology.
Esthetician License - Aesthetics
Lytles Beauty College
No Degree - General Studies
Santa Rosa Junior College
High School Diploma -
Rancho Cotati
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