Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Shelton

New York,NY

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Personable teller with several years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations. Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Versatile Teller knowledgeable about checking, savings and investment fund accounts and transactions. Skilled in assisting customers with accounts, transfers and banking product needs. Brings excellent communication skills combined with open and upbeat nature.

Overview

12
12
years of professional experience

Work History

Bank Teller

Unfcu
New York, NY
01.2024 - 03.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.

Receptionist

Robert Half
New York, Manhattan
07.2016 - 03.2019
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Housekeeping Room Attendant

My Cleaning Service
New York, NY
06.2016 - 11.2017
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Replenished room amenities according to established guidelines.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Provided guests with information on hotel services and room features.
  • Inspected all assigned rooms upon completion of cleaning duties.

Receptionist

Free Lance Sales
NewYork, NY
01.2016 - 06.2017
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Cashier

Forever 21
South Carolina, SC
05.2012 - 10.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

High School Diploma -

Lancaster High
South Carolina
05-2012

Skills

  • Data inputting
  • Deposit and withdrawal management
  • Cash counting
  • Currency packaging
  • Money Handling
  • Customer Needs Assessment
  • Cash handling expertise
  • [Software] Proficiency
  • Customer Relationship Management (CRM)
  • Money Transfer Systems
  • Balance Transfers

Timeline

Bank Teller

Unfcu
01.2024 - 03.2024

Receptionist

Robert Half
07.2016 - 03.2019

Housekeeping Room Attendant

My Cleaning Service
06.2016 - 11.2017

Receptionist

Free Lance Sales
01.2016 - 06.2017

Cashier

Forever 21
05.2012 - 10.2015

High School Diploma -

Lancaster High
Ashley Shelton