Ashley Shepherd
Heyworth,IL
Summary
Versatile and results-driven professional with a proven track record at OSF St. Joseph Medical Center, adept in photo editing and client communication. Excelled in enhancing client satisfaction and capturing unique imagery, leveraging Adobe Photoshop skills and a creative artistic vision. Demonstrated exceptional project management and relationship development abilities, significantly expanding clientele base.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Photographer
Self Employed
Heyworth, IL
03.2020 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Offered image proofs to help clients choose best photos from shoot.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Streamlined photo selection process for clients using online galleries and proofing systems.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Expanded clientele base by consistently delivering top-notch imagery that showcased individuality and uniqueness of subjects.
- Assisted clients with creative ideas for photography needs.
- Captured stunning images for variety of projects.
- Utilized various types of camera equipment to capture best possible shots.
CNA
OSF St. Joseph Medical Center
Bloomington, IL
07.2010 - 03.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Educated patients and family members on best home care practices for healing and recovery.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Waitress Supervisor
Woodys
Le Roy, IL
08.2005 - 02.2008
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Supervised food presentation and plating to enhance visual appeal.
Education
Diploma - General Studies
Le Roy High School
Le Roy, IL05.2004
Skills
- Photo editing
- Adobe Photoshop
- Video Editing
- Digital Photography
- Social Media
- Retouching and color correction
- Creative artistic vision
- Project Management
- Social Media Promotion
- Client Communication
- Image Editing Expertise
- Superb attention to detail
- Client Relations
- Social Media Marketing
- Strong Portfolio
- Customer Service
- Time Management
- Decision-Making
- Workflow Management
- Sales and Marketing
- Multitasking
- Phone and Email Etiquette
- Relationship Development
- Analytical Thinking
- Inventory Management
Certification
CNA certification
Timeline
Photographer
Self Employed
03.2020 - Current
CNA
OSF St. Joseph Medical Center
07.2010 - 03.2012
Waitress Supervisor
Woodys
08.2005 - 02.2008
Diploma - General Studies
Le Roy High School