Hi, I’m
Ashley Sheppard
Goodview,VA
Summary
Proven team member with a track record of enhancing customer service excellence at Burger King, adept in cash register operation and conflict resolution. Demonstrates strong work ethic and integrity, contributing to significant team success through efficient and accurate job completion. Skilled in customer assistance, showcasing patience and empathy to meet diverse client needs. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
years of professional experience
Work History
Murphy USA
Cashier
07.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Lifted up to 30 pounds at once and used forklift to move heavier loads.
Comfort Inn & Suites
Housekeeper
06.2023 - 09.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Woodhaven Manor Nursing Home
Housekeeper
04.2021 - 01.2022
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Burger King
Team Member
10.2018 - 09.2020
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
William Fleming High SchoolRoanoke, VA
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer service excellence
- Cash Register Operation
- Conflict Resolution
Timeline
Cashier
Murphy USA
07.2024 - Current
Housekeeper
Comfort Inn & Suites
06.2023 - 09.2023
Housekeeper
Woodhaven Manor Nursing Home
04.2021 - 01.2022
Team Member
Burger King
10.2018 - 09.2020