Ashley Shook
Tulsa,OK
Summary
Specializing in efficient client communication and workflow optimization, my expertise in telephone etiquette and scheduling appointments significantly boosted office efficiency.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
19
19
years of professional experience
Work History
Administrative Supervisor
Superior Termite And Pest Ctrl
05.2006 - Current
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained a clean, organized workspace to promote a professional environment conducive to productivity.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Owasso High School
Owasso, OK05-2006
Associate of Arts - Psychology
University of Phoenix
Tempe, AZ02-2013
Skills
- Organization skills
- Time management
- Telephone skills
- Scheduling
- Appointment scheduling
- Scheduling appointments
Timeline
Administrative Supervisor
Superior Termite And Pest Ctrl
05.2006 - Current
High School Diploma -
Owasso High School
Associate of Arts - Psychology
University of Phoenix
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