ASHLEY SILVATI
Cincinnati
Summary
Experienced executive with a strong background in strategic leadership and operational management. Skilled at driving projects to completion through effective team collaboration and adaptive problem-solving techniques. Expertise in business development, financial oversight, and leading cross-functional teams. Recognized for integrity, reliability, and a results-driven approach in dynamic environments.
Overview
15
15
years of professional experience
Work History
Associate Vice President of Mental Health Services
Greater Cincinnati Behavioral Health Services
10.2023 - Current
- Achieved departmental goals by developing and implementing strategic initiatives.
- Spearheaded change management initiatives that ensured smooth transitions during organizational restructuring periods while minimizing disruptions to ongoing operations.
- Collaborated with cross-functional teams to drive process improvements and innovation.
- Mentored junior team members, providing guidance on best practices and strategies to overcome challenges while simultaneously strengthening their professional skillsets.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw talent acquisition efforts, attracting top talent from diverse backgrounds and skill sets while maintaining a rigorous selection process for continued excellence within the organization.
Director of Mental Health Services
Greater Cincinnati Behavioral Health Services
03.2022 - 10.2023
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Associate Director of Mental Health Services
Greater Cincinnati Behavioral Health Services
10.2020 - 03.2022
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Assisted senior leadership in managing all aspects of operations.
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
- Oversaw annual budget planning processes, ensuring financial goals were met while maintaining optimal resource allocation across departments.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
Program Manager
Greater Cincinnati Behavioral Health Services
10.2015 - 10.2020
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Built teams to address project goals and objectives for multiple projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Participated in pilot tests and revised programs based on feedback and results.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Care Management Team Supervisor
Greater Cincinnati Behavioral Health Services
03.2013 - 10.2015
- Managed performance reviews for 10 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Responsibility for administrative management and daily operations of assigned support staff
- Manage employee discipline and motivation situations
- Developed and implemented training of new employees
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Assisted in recruiting top talent by conducting interviews, reviewing resumes, and participating in candidate selection decisions.
- Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
- Led weekly meetings with staff to discuss progress updates, address concerns, and maintain open lines of communication.
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Care Manager
Greater Cincinnati Behavioral Health Services
11.2010 - 03.2013
- Teach and develop individualized techniques to overcome difficulties and community barriers
- Assist in developing individualized coping skills
- Lead client based groups to assist in addressing community barriers and addressing client needs
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Transitional Support Specialist
Greater Cincinnati Behavioral Health Services
12.2009 - 11.2010
- Trained new team members on support protocols and tools, enhancing team efficiency and service quality.
- Coordinate with internal and external supports regarding client’s needs
- Motivate clients to increase community functioning and involvement in various community activities
- Maintain proper documentation regarding client’s progress and treatment
- Provide client and family support and advocacy
- Advocate for client’s rights and individualized needs
- Create and develop individualized treatment plans with clients
- Provided discharge planning to assist in client transition from inpatient hospital settings
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Responded to client inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Acted as liaison between support team and other departments to ensure unified approach to client satisfaction.
Education
Master of Social Work -
University of Cincinnati
04.2013
Bachelor of Social Work - Area of Concentration in Psychology
Northern Kentucky University
05.2009
Skills
- Organizational development
- Partnership development
- Operational leadership
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Effective leader
- Staff training/development
- Hiring and onboarding
Certificates And Licensure
Licensed Independent Social Worker with Supervision Designation (LISW-S), I.1500781-SUPV
Activities
National Association of Care Management, 09/16, Los Angeles, California, Conference Presenter, I am more than my diagnosis
Timeline
Associate Vice President of Mental Health Services
Greater Cincinnati Behavioral Health Services
10.2023 - Current
Director of Mental Health Services
Greater Cincinnati Behavioral Health Services
03.2022 - 10.2023
Associate Director of Mental Health Services
Greater Cincinnati Behavioral Health Services
10.2020 - 03.2022
Program Manager
Greater Cincinnati Behavioral Health Services
10.2015 - 10.2020
Care Management Team Supervisor
Greater Cincinnati Behavioral Health Services
03.2013 - 10.2015
Care Manager
Greater Cincinnati Behavioral Health Services
11.2010 - 03.2013
Transitional Support Specialist
Greater Cincinnati Behavioral Health Services
12.2009 - 11.2010
Bachelor of Social Work - Area of Concentration in Psychology
Northern Kentucky University
Master of Social Work -
University of Cincinnati
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