Ashley Simpson
Canyon,Tx
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Pursuing part-time or full-time remote role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
Work History
SECRETARY
Errol's Paint and Remodeling
01.2014 - Current
- Compiled data to prepare reports or process requests
- Followed manufacturer instructions and established procedures to keep equipment operational
- Facilitated requests by answering or referring customer inquiries in person or on telephone
- Created manual and electronic document files and records, providing up-to-date information or historical reference
- Searched to find needed information, using such sources as Internet
- Maintained scheduling and event calendars
- Operated office equipment, such as fax machines, copiers and phone systems and arranged for repairs when equipment malfunctions
- Ordered and dispensed supplies to maintain office inventory
- Scheduled and confirmed appointments for clients, customers and supervisors
- Assisted staff with computer usage
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs
- Prepared materials, such as flyers and invitations.
MEDICAL RECEPTIONIST
Amarillo Family Physicians
09.2016 - 02.2017
- Typed reports and correspondence, fostering internal and external communication
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
- Scanned and documented new patient information in electronic health records for registration purposes
- Comforted patients by anticipating anxieties and answering questions
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Recorded patient and insurance payments, maintaining accurate financial records
- Managed calendar of events and schedules, coordinating appointments for staff members
- Greeted patients immediately upon arrival, providing excellent customer service
- Used basic knowledge of medical terminology in daily office tasks
- Answered telephones and directed calls to appropriate staff
- Greeted visitors, ascertained purpose of visit and directed them to appropriate staff
- Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
- Answered phone calls and messages for 6-physicians at AFP medical facility, scheduling appointments, and handling patient inquiries.
SECRETARY
Trinity Fellowship Church East Campus
01.2014 - 10.2016
- Maintained scheduling and event calendars
- Ordered and dispensed supplies to maintain office inventory
- Did by others to check for correct spelling and grammar, ensure that company format were followed and recommend revisions
- Opened, read, route and distributed incoming mail and other materials and answer routine letters
- Made copies of correspondence and other printed material
- Searched to find needed information, using such sources as Internet
- Typed and distributed meeting notes and routine correspondence
- Prepared conference and event materials, such as bulletins, flyers and invitations
- Operated office equipment, such as fax machines, copiers and phone systems and arranged for repairs when equipment malfunctions
- Created, maintained and entered information into databases
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs
- Assisted staff with computer usage
- Reviewed work completed by other employees to verify proper spelling and grammar.
JANITORIAL CLEANER
Trinity Fellowship Church
02.2012 - 04.2012
- Disposed of used hazardous chemicals in proper containers
- Prepared rooms for special events by moving and arranging furniture and equipment
- Stocked individual rooms and common areas with proper supplies
- Cleaned blood spills and bodily fluids using specific sanitizing methods
- Safely handled cleaning chemicals to comply with guidelines and procedures
- Notified supervisor of issues with equipment or breakage
- Disinfected and sterilized equipment using germicides
- Disinfected and cleaned bathroom areas, refilling dispensers
- Interacted professionally with employees and clients
- Sanitized and cleaned equipment and surfaces with solvents
- Set up, arranged and removed tables and chairs to prepare facilities for events
- Swept and mopped floors and vacuumed carpets
- Cleaned restrooms and replenished consumables
- Dusted and wiped down decorative structures, baseboards and common surfaces
- Mixed cleaners and solvents to prepare cleaning solutions according to specifications
- Cleaned and polished furniture and fixtures
- Gathered and emptied trash and deposited recycling into appropriate receptacles.
SECRETARY'S ASSISTANT
Cain's Carpet Care
10.2010 - 02.2012
- Made copies of correspondence and other printed material
- Did by others to check for correct spelling and grammar, ensure that company format policies were followed and recommend revisions
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs
- Maintained timekeeping information and submitted
- Scheduled and confirmed appointments for clients, customers and supervisors
- Assisted staff with computer usage
- Created, maintained and entered information into databases
- Scheduled and confirmed appointments for clients or customers
- Maintained scheduling and event calendars
- Operated office equipment, such as fax machines, copiers and phone systems and arranged for repairs when equipment malfunctions
- Answered telephones to give information to callers, take messages or transfer calls
- Greeted visitors or callers to handle inquiries or direct to appropriate personnel
- Developed and maintained internal and external company Web sites
- Reviewed work completed by other employees to verify proper spelling and grammar.
CUSTOMER SERVICE CASHIER
Dollar General
08.2010 - 10.2010
- Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct amounts
- Bagged or boxed merchandise and prepared packages for shipment
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Provided product information and resolved concerns to assist customers
- Processed merchandise returns and exchanges
- Helped customers locate merchandise
- Computed and recorded totals of transactions
- Adhered to quality and service standards to support operational goals
- Responded quickly to meet customer needs and resolve problems
- Performed routine and scheduled maintenance services
- Worked with coworkers to complete tasks
- Troubleshot minor problems and reported larger technical issues
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Education
High School Diploma -
ARBOR CHRISTIAN ACADEMY
Canyon, Tx01.2010
Skills
- Fast Hands-on learner
- Ease with Computers and Technology & IT Department Support
- Multi-Line Telephone Systems (Medical and Non-Medical)
- Document Sorting
- Efficient Data Entry (7 Years)
- Office Equipment Operation
- Strong Organizational Skills
- Customer Service
- Macintosh and Microsoft Proficient
Timeline
MEDICAL RECEPTIONIST
Amarillo Family Physicians
09.2016 - 02.2017
SECRETARY
Errol's Paint and Remodeling
01.2014 - Current
SECRETARY
Trinity Fellowship Church East Campus
01.2014 - 10.2016
JANITORIAL CLEANER
Trinity Fellowship Church
02.2012 - 04.2012
SECRETARY'S ASSISTANT
Cain's Carpet Care
10.2010 - 02.2012
CUSTOMER SERVICE CASHIER
Dollar General
08.2010 - 10.2010
High School Diploma -
ARBOR CHRISTIAN ACADEMY
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