ASHLEY SINGH
Sacramento,CA
Summary
Experienced with patient care and monitoring in healthcare settings. Utilizes medical equipment efficiently to ensure patient safety and comfort. Knowledge of effective communication and teamwork in dynamic environments.
Diligent with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Patient Monitor
Kaiser Permanente
05.2024 - Current
- Improved patient outcomes by closely monitoring post-operative recovery and promptly identifying complications.
- Mitigated risk factors for hospital-acquired infections by consistently following proper hand hygiene and personal protective equipment guidelines.
- Participated in ongoing professional development opportunities to stay current on best practices for optimal patient care delivery.
- Ensured compliance with hospital policies and regulatory standards through meticulous record keeping and adherence to protocols.
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Reduced patient anxiety with clear explanations of procedures, answering questions, and providing reassurance.
- Increased nursing efficiency by diligently monitoring vital signs and promptly reporting changes to appropriate personnel.
- Maintained clean and safe environment to promote patient safety and comfort.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed necessary reports and documentation on time and to specifications.
Mental Health Technician
Sierra Vista Hospital
10.2022 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Sales Representative
T-Mobile
10.2021 - 07.2022
- Organizing, planning, and prioritizing work, and developing specific goals and plans to accomplish all necessary work
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Nursing Assistant
Midtown Oaks
11.2020 - 08.2021
- Experience with vital signs
- Charting and reporting all relevant information to the charge nurse
- Maintain a clean space
- Lifted and transported patients
- Attended to patient needs and followed all procedures
Server/Togos/Hostess
Romanos Macaroni Grill
08.2019 - 06.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
High School Diploma -
Monterey Trails High School
Elk Grove, CA05-2016
Skills
- Basic life support
- Vital signs monitoring
- Patient confidentiality
- Clinical documentation
- CPR certification
- Guest engagement
- Cash handling
- Strong work ethic
- Exceptional customer service
- Problem-solving skills
- Time management
- Teamwork and collaboration
Timeline
Patient Monitor
Kaiser Permanente
05.2024 - Current
Mental Health Technician
Sierra Vista Hospital
10.2022 - 12.2023
Sales Representative
T-Mobile
10.2021 - 07.2022
Nursing Assistant
Midtown Oaks
11.2020 - 08.2021
Server/Togos/Hostess
Romanos Macaroni Grill
08.2019 - 06.2021
High School Diploma -
Monterey Trails High School
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