Ashley Sipple

Managed operations including compliance, licensing, financial reporting, and daily functions of mortgage business.
Ensured loan file compliance with Motto Mortgage standards alongside state/federal requirements.
Performed monthly reconciliations of closed loan files to verify commission payouts and escrow demands.
Collaborated with ownership on Quarterly Call Reports submitted to Nationwide Multistate Licensing System (NMLS).
Supervised compliance tasks such as licensing renewals, revenue reporting, and lender management processes.
Conducted audits to validate accuracy in operations and adherence to documentation guidelines.
Administered payroll processes while managing over 70 critical operational accounts for continuity.
Created marketing content while overseeing brand presence across social media platforms.

Oversaw private events and catering inquiries for Chicago Q and Biggs Mansion, ensuring seamless execution from initial contact to event completion.
Planned and executed events for both venues, managing logistics and all associated orders.
Negotiated budgets and expenditures to identify cost-effective solutions and maintain financial accuracy.
Designed custom menus tailored to service levels and client preferences for diverse events.
Prepared event documentation and inventory while monitoring timelines to meet all deadlines.
Coordinated event details with Front of House (FOH) and Back of House (BOH) staff to ensure operational efficiency.
Cultivated strong relationships with clients through personalized site visits and tastings.
Collaborated with associations, hotel concierges, conference venues, Destination Management Companies (DMCs), and event vendors to streamline shared inquiries.

Increased brand awareness and sales through strategic face-to-face marketing efforts.

Collaborated with team members to execute promotional events that attracted customers.

Represented brand at trade shows, enhancing professional image and visibility.

Educated consumers on product features and core values to encourage purchases.

Organized promotional events, handling all logistics from setup to interactions with attendees.

Utilized social media platforms to promote engagement and reach wider audiences.

Delivered superior customer service experiences, fostering a positive company reputation.

Engaged customers with dynamic product demonstrations and effective storytelling.