Ashley Sixtoes
Sioux Falls,SD
Summary
Experienced professional housekeeper with a strong track record in organizational and multitasking skills. Seeking long-term employment with an established commercial cleaning business. Committed to delivering exceptional service and maintaining high standards of cleanliness and hygiene. Expertise lies in efficient task management and creating a safe and welcoming environment for clients.
Overview
14
14
years of professional experience
Work History
Senior Retail Sales Associate
AutoZone
Sioux Falls, SD
06.2022 - 11.2022
- Provides WOW! Customer Service
- Operates cash registers and follows established cash handling procedures
- Maintains store appearance and merchandising standards as directed
- Ensures that merchandise is restocked and placed in their respective areas
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer's automobiles
- Ability to diagnose automobile problems and recommend solutions
- Communicates with managers regarding customer concerns and employee matters
- Actively engaged in developing more effective customer service skills
- Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations
Assistant Head Housekeeper
Homewood Suites by Hilton
Sioux Falls, SD
04.2022 - 05.2022
- Maintain brand cleanliness standards for rooms and public areas and inspect them to ensure that standards are met
- Trains staff in all aspects of housekeeping
- Plans work schedules and room assignments with minimum disruption to guests
- Meets or exceeds hotel guest satisfaction measures
- Monitors and maintains acceptable turnover levels
- Maintains a positive, cooperative work environment between staff and management
- Inventories cleaning supplies, linens, and chemicals at the best prices and communicates with general manager about needs of the hotel
- Ensures staff follows proper inventory/cost control procedures
- Understands 'Right to Know' laws, which apply to housekeeping supplies and chemicals
- Recognizes and corrects conditions which may create security, fire, or accident hazard
Room Attendant
Hilton Garden Inn Downtown
Sioux Falls, SD
11.2021 - 01.2022
- Basic housekeeping skills under a average timeframe
- Responsible for the overall cleanliness of each guest room assigned
- Cleanliness standards must meet brand, hotel and guest high expectations
- Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities
Cleaner/Janitor
Automated Maintenance Systems, Inc.
Sioux Falls, SD
06.2019 - 08.2019
- Clean and stock restrooms, vacuuming, dusting, trash, mopping, and other tasks related with general cleaning
Housekeeper
Red Roof Inns, Inc.
Sioux Falls, SD
02.2019 - 06.2019
- Clean and reset guest room areas according to established standards
- Organize and stock cleaning cart and organize linen closets on floors assigned
- Complete accurately, and in a timely manner, any assigned paperwork
Housekeeper
Hampton by Hilton
Sioux Falls, SD
09.2018 - 11.2018
- Responsible for the overall cleanliness of each guest room assigned
- Standards must meet brand, hotel and guest high expectations
- Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities
Housekeeper
Home 2 Suites
Sioux Falls, SD
09.2016 - 11.2016
- Stripped & made beds
- Cleaned bathrooms & took out trash
- Vacuumed, dusted, and moped bathroom & kitchen floors
- Laundry
Housekeeping Room Attendant
Hilton Garden Inn Hotel
Sioux Falls, SD
11.2015 - 02.2016
- Basic housekeeping skills under a average timeframe
- Responsible for the overall cleanliness of each guest room assigned
- Cleanliness standards must meet brand, hotel and guest high expectations
- Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities
Crew Member
McDonald's
Sioux Falls, SD
06.2015 - 09.2015
- Maintained brand and inspected cleanliness standards for kitchen and public areas to ensure that standards are met
- Maintained quality control
- Helped customers with orders
- Closed and cleaned the front lobby area and kitchen i.e dishes, and various duties
- Took out trash and recycling
- Swept and mopped restaurant
Customer Service Representative
Stream Global Services
Vermillion, SD
10.2011 - 02.2012
- Maintained proper records of each call that had taken place
- Answered inbound calls from customers with a hospitable approach
- Provided timely solutions for customers queries, and ensured the problem didn't occur again
- Handled customer queries with patience, empathy, and proper customer care
Activities Assistant
White River Healthcare Center
White River, SD
06.2010 - 08.2010
- Made activities charts for elders for everyday of the week
- Helped the elders with daily activities
- Assisted elders with cooking, reading, bingo, and church activities
Medical Records Clerk
Rosebud IHS Hospital
Rosebud, SD
06.2008 - 08.2008
- Retrieved charts for Dentist, Outpatient, and Mental Health
- Filed charts, and paperwork
- Pulled the list of appointments for each department
- Maintained confidentiality for clients
Education
Associate's degree - Medical Billing and Coding
Southeast Technical Institute
Sioux Falls, SD05.2021
Associate's degree - Health information Technology
Sinte Gleska University
Mission, SD12.2010
High school diploma or GED -
St Francis Indian School
Saint Francis, SD06.2010
Skills
- Customer service
- Cooking
- Retail Sales
- Office Administration
- Information Technology
- Medical Records
- Hospitality
- Housekeeping
- Janitorial
- Cleaning
- Filing
- Microsoft Office
- Word
- Excel
- Communications
- Customer Service Skills
- Clean Room
- Clean
- Cleanroom
- Phone Etiquette
- Laundry
- Residential Cleaning
- Custodial Experience
- Cleaning Experience
- Medical Coding
- Medical Billing
- CPT coding
- Data entry
- Insurance verification
- Medical scheduling
- Housekeeping Management
Additional Information
Good eye for detail; well organized, skilled in setting priorities., Successful in mastering new skills through hands-on experience., Sharp, quick learner; willing to get involved., Highly effective in promoting a positive, productive environment.
Assessments
- Customer Service Skills, Familiar, 10/01/18
- Workplace English, Expert, 06/01/19
- Personality: Hard-Working, Completed, 08/01/19
- Work style: Reliability, Proficient, 05/01/21
- Work motivation, Highly Proficient, 03/01/21
- Cleaner fit, Proficient, 05/01/21
- Basic attention to detail, Completed, 05/01/21
Willing To Relocate
- Tea, SD
- Sioux Falls, SD
- Brandon, SD
Personal Information
Authorized To Work: US for any employer
Timeline
Senior Retail Sales Associate
AutoZone
06.2022 - 11.2022
Assistant Head Housekeeper
Homewood Suites by Hilton
04.2022 - 05.2022
Room Attendant
Hilton Garden Inn Downtown
11.2021 - 01.2022
Cleaner/Janitor
Automated Maintenance Systems, Inc.
06.2019 - 08.2019
Housekeeper
Red Roof Inns, Inc.
02.2019 - 06.2019
Housekeeper
Hampton by Hilton
09.2018 - 11.2018
Housekeeper
Home 2 Suites
09.2016 - 11.2016
Housekeeping Room Attendant
Hilton Garden Inn Hotel
11.2015 - 02.2016
Crew Member
McDonald's
06.2015 - 09.2015
Customer Service Representative
Stream Global Services
10.2011 - 02.2012
Activities Assistant
White River Healthcare Center
06.2010 - 08.2010
Medical Records Clerk
Rosebud IHS Hospital
06.2008 - 08.2008
Associate's degree - Medical Billing and Coding
Southeast Technical Institute
Associate's degree - Health information Technology
Sinte Gleska University
High school diploma or GED -
St Francis Indian School