Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Willing To Relocate
Personal Information
Timeline
Generic
Ashley Sixtoes

Ashley Sixtoes

Sioux Falls,SD

Summary

Experienced professional housekeeper with a strong track record in organizational and multitasking skills. Seeking long-term employment with an established commercial cleaning business. Committed to delivering exceptional service and maintaining high standards of cleanliness and hygiene. Expertise lies in efficient task management and creating a safe and welcoming environment for clients.

Overview

14
14
years of professional experience

Work History

Senior Retail Sales Associate

AutoZone
06.2022 - 11.2022
  • Provides WOW! Customer Service
  • Operates cash registers and follows established cash handling procedures
  • Maintains store appearance and merchandising standards as directed
  • Ensures that merchandise is restocked and placed in their respective areas
  • Utilizes ZNET to help customers locate merchandise or find suitable alternatives
  • Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
  • Utilizes OBDII to read codes from customer's automobiles
  • Ability to diagnose automobile problems and recommend solutions
  • Communicates with managers regarding customer concerns and employee matters
  • Actively engaged in developing more effective customer service skills
  • Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Assistant Head Housekeeper

Homewood Suites by Hilton
04.2022 - 05.2022
  • Maintain brand cleanliness standards for rooms and public areas and inspect them to ensure that standards are met
  • Trains staff in all aspects of housekeeping
  • Plans work schedules and room assignments with minimum disruption to guests
  • Meets or exceeds hotel guest satisfaction measures
  • Monitors and maintains acceptable turnover levels
  • Maintains a positive, cooperative work environment between staff and management
  • Inventories cleaning supplies, linens, and chemicals at the best prices and communicates with general manager about needs of the hotel
  • Ensures staff follows proper inventory/cost control procedures
  • Understands 'Right to Know' laws, which apply to housekeeping supplies and chemicals
  • Recognizes and corrects conditions which may create security, fire, or accident hazard

Room Attendant

Hilton Garden Inn Downtown
11.2021 - 01.2022
  • Basic housekeeping skills under a average timeframe
  • Responsible for the overall cleanliness of each guest room assigned
  • Cleanliness standards must meet brand, hotel and guest high expectations
  • Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities

Cleaner/Janitor

Automated Maintenance Systems, Inc.
06.2019 - 08.2019
  • Clean and stock restrooms, vacuuming, dusting, trash, mopping, and other tasks related with general cleaning

Housekeeper

Red Roof Inns, Inc.
02.2019 - 06.2019
  • Clean and reset guest room areas according to established standards
  • Organize and stock cleaning cart and organize linen closets on floors assigned
  • Complete accurately, and in a timely manner, any assigned paperwork

Housekeeper

Hampton by Hilton
09.2018 - 11.2018
  • Responsible for the overall cleanliness of each guest room assigned
  • Standards must meet brand, hotel and guest high expectations
  • Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities

Housekeeper

Home 2 Suites
09.2016 - 11.2016
  • Stripped & made beds
  • Cleaned bathrooms & took out trash
  • Vacuumed, dusted, and moped bathroom & kitchen floors
  • Laundry

Housekeeping Room Attendant

Hilton Garden Inn Hotel
11.2015 - 02.2016
  • Basic housekeeping skills under a average timeframe
  • Responsible for the overall cleanliness of each guest room assigned
  • Cleanliness standards must meet brand, hotel and guest high expectations
  • Bathrooms, Bed Standard, Hallways, and Responsible to empty all trash, wipe down all surfaces, reset all furniture, clean and wipe microwaves and refrigerators, set all amenities

Crew Member

McDonald's
06.2015 - 09.2015
  • Maintained brand and inspected cleanliness standards for kitchen and public areas to ensure that standards are met
  • Maintained quality control
  • Helped customers with orders
  • Closed and cleaned the front lobby area and kitchen i.e dishes, and various duties
  • Took out trash and recycling
  • Swept and mopped restaurant

Customer Service Representative

Stream Global Services
10.2011 - 02.2012
  • Maintained proper records of each call that had taken place
  • Answered inbound calls from customers with a hospitable approach
  • Provided timely solutions for customers queries, and ensured the problem didn't occur again
  • Handled customer queries with patience, empathy, and proper customer care

Activities Assistant

White River Healthcare Center
06.2010 - 08.2010
  • Made activities charts for elders for everyday of the week
  • Helped the elders with daily activities
  • Assisted elders with cooking, reading, bingo, and church activities

Medical Records Clerk

Rosebud IHS Hospital
06.2008 - 08.2008
  • Retrieved charts for Dentist, Outpatient, and Mental Health
  • Filed charts, and paperwork
  • Pulled the list of appointments for each department
  • Maintained confidentiality for clients

Education

Associate's degree - Medical Billing and Coding

Southeast Technical Institute
Sioux Falls, SD
05.2021

Associate's degree - Health information Technology

Sinte Gleska University
Mission, SD
12.2010

High school diploma or GED -

St Francis Indian School
Saint Francis, SD
06.2010

Skills

  • Customer service
  • Cooking
  • Retail Sales
  • Office Administration
  • Information Technology
  • Medical Records
  • Hospitality
  • Housekeeping
  • Janitorial
  • Cleaning
  • Filing
  • Microsoft Office
  • Word
  • Excel
  • Communications
  • Customer Service Skills
  • Clean Room
  • Clean
  • Cleanroom
  • Phone Etiquette
  • Laundry
  • Residential Cleaning
  • Custodial Experience
  • Cleaning Experience
  • Medical Coding
  • Medical Billing
  • CPT coding
  • Data entry
  • Insurance verification
  • Medical scheduling
  • Housekeeping Management

Additional Information

Good eye for detail; well organized, skilled in setting priorities., Successful in mastering new skills through hands-on experience., Sharp, quick learner; willing to get involved., Highly effective in promoting a positive, productive environment.

Assessments

  • Customer Service Skills, Familiar, 10/01/18
  • Workplace English, Expert, 06/01/19
  • Personality: Hard-Working, Completed, 08/01/19
  • Work style: Reliability, Proficient, 05/01/21
  • Work motivation, Highly Proficient, 03/01/21
  • Cleaner fit, Proficient, 05/01/21
  • Basic attention to detail, Completed, 05/01/21

Willing To Relocate

  • Tea, SD
  • Sioux Falls, SD
  • Brandon, SD

Personal Information

Authorized To Work: US for any employer

Timeline

Senior Retail Sales Associate

AutoZone
06.2022 - 11.2022

Assistant Head Housekeeper

Homewood Suites by Hilton
04.2022 - 05.2022

Room Attendant

Hilton Garden Inn Downtown
11.2021 - 01.2022

Cleaner/Janitor

Automated Maintenance Systems, Inc.
06.2019 - 08.2019

Housekeeper

Red Roof Inns, Inc.
02.2019 - 06.2019

Housekeeper

Hampton by Hilton
09.2018 - 11.2018

Housekeeper

Home 2 Suites
09.2016 - 11.2016

Housekeeping Room Attendant

Hilton Garden Inn Hotel
11.2015 - 02.2016

Crew Member

McDonald's
06.2015 - 09.2015

Customer Service Representative

Stream Global Services
10.2011 - 02.2012

Activities Assistant

White River Healthcare Center
06.2010 - 08.2010

Medical Records Clerk

Rosebud IHS Hospital
06.2008 - 08.2008

Associate's degree - Medical Billing and Coding

Southeast Technical Institute

Associate's degree - Health information Technology

Sinte Gleska University

High school diploma or GED -

St Francis Indian School

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