Ashley Slaton-Ramos
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and uphold business policies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
WaterSafe Instructor
Watersafe Swim School
04.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Digital Personal Shopper
Walmart
11.2021 - 04.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Front End Associate/ Customer Services Host
Walmart
09.2020 - 04.2023
- Handled Tedious situations as part of customer service.
- Exposure to fast paced occasions with consistent effort.
- Taught me how to balance multiple positions at the same time while still managing to be efficient.
- Earned hands-on experiences of critical situations and how to properly deal with them.
Education
Cypress High School
Cypress, CAAssociate of Arts - Behavioral Sciences
Cypress College
Cypress, CA12.2023
Psychology
Cal State Fullerton
Fullerton, CA05.2025
Skills
- Dedicated
- Organized
- Strong Communication Skills
- Understanding of learning styles
- Problem-solving abilities
- Critical Thinking
- Customer Service
Certification
- First Aid/CPR Certified
Timeline
WaterSafe Instructor
Watersafe Swim School
04.2023 - Current
Digital Personal Shopper
Walmart
11.2021 - 04.2023
Front End Associate/ Customer Services Host
Walmart
09.2020 - 04.2023
Cypress High School
Associate of Arts - Behavioral Sciences
Cypress College
Psychology
Cal State Fullerton
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