Ashley Smith
Health Professional
Brooklyn,NY
Summary
Dedicated Healthcare worker offering both direct patient care and medical office experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Overview
4
4
Certifications
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Medical Assistant
New York Medical And Cosmetic Dermatology
New York, NY
2021.02 - Current
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, including medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained pre- and post-treatment vital signs and weight.
- Taught patients about medications, procedures and care plan instructions.
- Selected appropriate ICD-10 and CPT codes for records.
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
Covid Medical Technician
Mulitple Agencies
New York, NY
02.2020 - Current
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Set up, maintained and verified sterility of lab equipment and tools.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.
- Prepared specimens for testing procedures.
- Calibrated equipment, including ID NOW and ACCULA.
Receptionist/Medical Assistant Volunteer
Parcare Medical Center/ Quality First Urgent Care
Brooklyn, NY
09.2019 - 07.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed and filed financial documentation for accounting purposes.
- Maintained current and accurate medical records for over 130 patients.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected histories, vitals and current complaints via patient interviews.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Submitted prescriptions to pharmacy via phone, fax or web.
Financial Service Clerk
Maimonides Medical Center
Brooklyn, NY
11.2019 - 04.2020
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Collected and organized medical records and bills.
- Stayed on top of all records requests and case management functions with open and clear communication.
- Adhered to all facility, company and legal guidelines.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Processed patient admission and discharge documentation.
- Managed master calendar and scheduled appointments for 30 providers based on optimal patient loads and clinician availability.
- Built professional relationships with service providers.
- Entered data using EMR to document referrals and results.
Medical Laboratory Technician
Empire City Laboratories
Brooklyn, NY
06.2011 - 08.2014
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Handled specimens according to laboratory protocols to maximize accuracy and precision of results.
- Kept laboratory equipment clean and in good working order for optimal functionality and longevity.
- Utilized expertise in microbiology, chemistry and hematology to help with diagnosis of medical issues.
- Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
- Analyzed experiment and test results to validate adherence to standards and specifications.
- Set up, maintained and verified sterility of lab equipment and tools.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Biology
Brooklyn College of The City University of New York
Brooklyn, NY 08.2017 - 05.2019
Skills
Venipuncture
First Aid and CPR
Quality control data analysis
Lab testing and reporting
Direct Patient Care
Medical terminology knowledge
Verbal and written communication
Critical thinking
Multitasking abilities
EMR / EHR
Certification
[Phlebotomy] Training
Timeline
Medical Assistant
New York Medical And Cosmetic Dermatology
2021.02 - Current
Covid Medical Technician
Mulitple Agencies
02.2020 - Current
[Phlebotomy] Training
01-2020
Financial Service Clerk
Maimonides Medical Center
11.2019 - 04.2020
Receptionist/Medical Assistant Volunteer
Parcare Medical Center/ Quality First Urgent Care
09.2019 - 07.2021
[AED/First Aid] Training
08-2018
[BLS/CPR] Training
08-2018
[EpiPen] Training
08-2018
Bachelor of Science - Biology
Brooklyn College of The City University of New York
08.2017 - 05.2019
Medical Laboratory Technician
Empire City Laboratories
06.2011 - 08.2014