Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Ashley Smith

Mountain View,CA

Summary

I consider myself very passionate, upbeat, with exceptional interpersonal skills, and am highly-self motivated, with a desire to take on new challenges.


Having many years of customer service, sales experience, and an expansive medical background, really gives me a well rounded edge, that I know would make me a valuable asset for any company.



Overview

14
14
years of professional experience

Work History

Sterile Processing Technician (Travel On-Call)

Health Source Global
05.2014 - 01.2021
  • Decontaminated, assembled, all packages according to protocol
  • Preparing cart list and delivering surgical trays to O.R for surgeons scheduled surgery operations
  • Conducts and evaluates daily chemical tests on autoclave chambers, chemiclaves and dry heat sterilize
  • Assembled general surgical instruments, trays, power equipment, and sets all implant systems in accordance with the specifications of the daily inventory list
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Examining supplies meticulously to ensure they are properly cleaned and sanitized
  • Controlling the inventory, recording supplies and checking expiration dates
  • Verified and maintained proper documents and records for sterilization.
  • Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
  • Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
  • Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
  • Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
  • Maintains established computerized control systems for supplies and equipment received, processed and dispensed
  • Testing or recording any problems with the sterilization equipment.

Administrative Assistant

Strategic Facility Support - Part Time
01.2019 - 04.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Help make powerpoint presentations for Global Facility Seminars
  • Maintained confidentiality of sensitive information and adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for company information.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Drafted correspondence and other documents for CEO and department heads in company

Sales Representative

Little Giant Ladders
01.2016 - 01.2019
  • Greet customers as they enter the showroom/Roadshows
  • Handing out Brochures and displaying how bed works
  • Assemble and reassembling Giant Ladders to show customer the functionality of ladder
  • Meeting weekly sale quotas for ladders sold each week
  • Reporting each week, how many Giant Ladders were sold.

Sales Representative

Kelly Services Global/Costco: Murphy Desk Beds
07.2011 - 01.2012
  • Greet customers as they enter the showroom
  • Handing out Brochures and displaying how Desk bed works
  • Pitching and selling beds ticketed in range between $2500-$6000
  • Provide type of Desk Bed recommendations based on customer needs and desire
  • Assemble and maintain product displays and signage on showroom floor
  • Make sale appointments with customers in person for another appointed time
  • Follow up with customer leads to close a sale
  • Use computer to enter sale order details and collect hard copy slips of receipts.

Sales Representative

Kirby Vacuums
07.2007 - 01.2009
  • Inbound calling customers and qualify leads, as well as book appointments for outbound field sales reps
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Also worked field, and drove trucks to deliver Kirby merchandise to customers
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Follow up with customers to identify and resolve service, account or technical issues and maintain satisfaction

Education

Bachelor of Science - Cosmetic Science And Formulation Design

San Francisco State University
San Francisco, CA
01.2026

Associate of Arts - Social And Behavorial Science

San Joaquin Delta College
Stockton, CA
03.2015

Associate of Science - Math And Science

San Joaquin Delta College
Stockton, CA
06.2014

Skills

Calendering

Bookeeping

MS Office

Managing Tasks

Tech Savvy

PowerPoint

Strategic Planning

CRM/Excel/Adobe

Awards

  • License and Certifications: Phlebotomist, Pharmacy Technician and Sterile Processing Technician
  • Certified Notary Public and Live Scan Fingerprint Operator
  • Multiple Kirby Sales Awards: "2 and 3 in a day" Kirby Vacuum Award



Timeline

Administrative Assistant

Strategic Facility Support - Part Time
01.2019 - 04.2020

Sales Representative

Little Giant Ladders
01.2016 - 01.2019

Sterile Processing Technician (Travel On-Call)

Health Source Global
05.2014 - 01.2021

Sales Representative

Kelly Services Global/Costco: Murphy Desk Beds
07.2011 - 01.2012

Sales Representative

Kirby Vacuums
07.2007 - 01.2009

Bachelor of Science - Cosmetic Science And Formulation Design

San Francisco State University

Associate of Arts - Social And Behavorial Science

San Joaquin Delta College

Associate of Science - Math And Science

San Joaquin Delta College

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Ashley Smith