Ashley Smith
Mountain View,CA
Summary
I consider myself very passionate, upbeat, with exceptional interpersonal skills, and am highly-self motivated, with a desire to take on new challenges.
Having many years of customer service, sales experience, and an expansive medical background, really gives me a well rounded edge, that I know would make me a valuable asset for any company.
Overview
14
14
years of professional experience
Work History
Sterile Processing Technician (Travel On-Call)
Health Source Global
Various Hospitals: UCLA Med Center, UCSF, Stanford
05.2014 - 01.2021
- Decontaminated, assembled, all packages according to protocol
- Preparing cart list and delivering surgical trays to O.R for surgeons scheduled surgery operations
- Conducts and evaluates daily chemical tests on autoclave chambers, chemiclaves and dry heat sterilize
- Assembled general surgical instruments, trays, power equipment, and sets all implant systems in accordance with the specifications of the daily inventory list
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Examining supplies meticulously to ensure they are properly cleaned and sanitized
- Controlling the inventory, recording supplies and checking expiration dates
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Maintains established computerized control systems for supplies and equipment received, processed and dispensed
- Testing or recording any problems with the sterilization equipment.
Administrative Assistant
Strategic Facility Support - Part Time
Morgan Hill, CA
01.2019 - 04.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Help make powerpoint presentations for Global Facility Seminars
- Maintained confidentiality of sensitive information and adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for company information.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Drafted correspondence and other documents for CEO and department heads in company
Sales Representative
Little Giant Ladders
Multiple Costco/Roadshow Locations
01.2016 - 01.2019
- Greet customers as they enter the showroom/Roadshows
- Handing out Brochures and displaying how bed works
- Assemble and reassembling Giant Ladders to show customer the functionality of ladder
- Meeting weekly sale quotas for ladders sold each week
- Reporting each week, how many Giant Ladders were sold.
Sales Representative
Kelly Services Global/Costco: Murphy Desk Beds
Sunnyvale, CA
07.2011 - 01.2012
- Greet customers as they enter the showroom
- Handing out Brochures and displaying how Desk bed works
- Pitching and selling beds ticketed in range between $2500-$6000
- Provide type of Desk Bed recommendations based on customer needs and desire
- Assemble and maintain product displays and signage on showroom floor
- Make sale appointments with customers in person for another appointed time
- Follow up with customer leads to close a sale
- Use computer to enter sale order details and collect hard copy slips of receipts.
Sales Representative
Kirby Vacuums
Sun City, AZ
07.2007 - 01.2009
- Inbound calling customers and qualify leads, as well as book appointments for outbound field sales reps
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Also worked field, and drove trucks to deliver Kirby merchandise to customers
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Follow up with customers to identify and resolve service, account or technical issues and maintain satisfaction
Education
Bachelor of Science - Cosmetic Science And Formulation Design
San Francisco State University
San Francisco, CA01.2026
Associate of Arts - Social And Behavorial Science
San Joaquin Delta College
Stockton, CA03.2015
Associate of Science - Math And Science
San Joaquin Delta College
Stockton, CA06.2014
Skills
Calendering
Bookeeping
MS Office
Managing Tasks
Tech Savvy
PowerPoint
Strategic Planning
CRM/Excel/Adobe
Awards
- License and Certifications: Phlebotomist, Pharmacy Technician and Sterile Processing Technician
- Certified Notary Public and Live Scan Fingerprint Operator
- Multiple Kirby Sales Awards: "2 and 3 in a day" Kirby Vacuum Award
Timeline
Administrative Assistant
Strategic Facility Support - Part Time
01.2019 - 04.2020
Sales Representative
Little Giant Ladders
01.2016 - 01.2019
Sterile Processing Technician (Travel On-Call)
Health Source Global
05.2014 - 01.2021
Sales Representative
Kelly Services Global/Costco: Murphy Desk Beds
07.2011 - 01.2012
Sales Representative
Kirby Vacuums
07.2007 - 01.2009
Bachelor of Science - Cosmetic Science And Formulation Design
San Francisco State University
Associate of Arts - Social And Behavorial Science
San Joaquin Delta College
Associate of Science - Math And Science
San Joaquin Delta College