Ashley Smith
Pontotoc,MS
Summary
Proven leader in operations management and sales leadership, excelling at Magnolia Soap and Bath by enhancing franchisee success and streamlining processes. Expert in relationship management and human resources, achieving significant improvements in payroll accuracy at Bauhaus Furniture Group. Skilled in driving results through strategic planning and team development, with a focus on exceeding goals. Goal-oriented manager with distinguished experience in business industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
8
8
years of professional experience
Work History
Franchise Director
Magnolia Soap and Bath
01.2022 - Current
- Worked closely with internal departments such as finance, operations, and marketing to provide comprehensive support services tailored specifically towards each location''s unique needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Managed the onboarding process for new franchisees, ensuring a smooth transition into the brand family and setting them up for long-term success.
Payroll Accountant
Bauhaus Furniture Group
03.2016 - 04.2019
- Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.
- Supported financial reporting accuracy, preparing precise payroll expense reports for finance department.
- Managed year-end procedures such as W-2 distribution and tax reporting, ensuring accuracy of documents for all employees.
Sales Manager
Dollar General
02.2018 - 02.2019
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Education
Associate of Arts - Business Communication
Savannah Technical College
Savannah, GA07.2014
High School Diploma -
Granite Hills
Porterville, CA06.2004
Skills
- Operations Management
- Relationship Management
- Human Resources
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Appointment Scheduling
- Interpersonal Communication
- Time management abilities
- Inventory Management
- Written Communication
- Customer Billing
- Account Management
- Customer Service
- Multitasking
Timeline
Franchise Director
Magnolia Soap and Bath
01.2022 - Current
Sales Manager
Dollar General
02.2018 - 02.2019
Payroll Accountant
Bauhaus Furniture Group
03.2016 - 04.2019
Associate of Arts - Business Communication
Savannah Technical College
High School Diploma -
Granite Hills
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