Ashley Smith
Little Rock,AR
Summary
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Behavioral Health Technician
Arkansas Children's Hospital
07.2021 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Coach Counselor
Right Of Passage
06.2019 - Current
- Provide safety, structure, and interactive supervision for youth providing an atmosphere that is supportive of the needs of the students.
- Monitor and document student behaviors and activities.
- Participate and assist with education, social, athletic and recreational activities.
- Work in collaboration with other professional staff to establish and/or meet the goals of each student's treatment plan.
Mental Health Technician
UAMS Hospital
05.2016 - 06.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Mental Health Technician
Centers for Youth and Families
07.2015 - 06.2019
- Ensure compliance with treatment
- Provided therapeutic interventions to support children emotionally and behaviorally
- Actively supported the philosophy and structure of the milieu through management and supervision of the patients in a manner that is age and developmentally appropriate
Behavioral Instructor
Methodist Family Health
06.2013 - 12.2015
- Documented patient information for assigned patients
- Supervised teens in residential treatment setting using behavioral modification and crisis intervention skills to assist Emotionally Disturbed teens
- Trained in CPI verbal and physical techniques
- Presented treatment and activities of daily living groups
Social Worker
Department of Children and Family Services
06.2011 - 08.2013
- Locate foster families
- Assist with getting families back together
- Offering information and counseling support to services users and their families
- Liaison with and making referrals to other agencies
- Preparing court reports for probable cause hearings and reviews
Education
Social Work
Philander Smith College
Little Rock, AR01.2011
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Crisis handling
- Patient observation
- Rounds management
- Mental health support
- Safety management
- Verbal de-escalation
The BEE award
The BEE (Being Exceptional Everyday) Award honors patient care (non-nurse) staff who assists the licensed nurse or patient/family to deliver direct patient care. Patient Care Staff includes: Patient Care Technicians, Medical Assistants, Respiratory Therapists, LPNs, etc.
Timeline
Behavioral Health Technician
Arkansas Children's Hospital
07.2021 - Current
Coach Counselor
Right Of Passage
06.2019 - Current
Mental Health Technician
UAMS Hospital
05.2016 - 06.2021
Mental Health Technician
Centers for Youth and Families
07.2015 - 06.2019
Behavioral Instructor
Methodist Family Health
06.2013 - 12.2015
Social Worker
Department of Children and Family Services
06.2011 - 08.2013
Social Work
Philander Smith College