Ash’Ley Smith
Lafayette,LA
Summary
Goal-oriented individual searching for an opportunity to expand my professional knowledge and use my leadership, creativity, and problem-solving skills to become the Verification Supervisor.
Overview
14
14
years of professional experience
Work History
Revue Cycle Supervisor
04.2025 - Current
- Facility Managed accounts receivable aging, ensuring timely follow-up on outstanding balances and prompt resolution of discrepancies.
- Performed root cause analysis to identify issues affecting revenue cycle performance, implementing corrective actions to drive improvement.
- Monitored department KPIs and employee performance and adjusted plans to meet daily and monthly goals.
- Responsible for the overall process and procedures related to A/R and billing.
- Development and leadership of team members involved in the billing process.
- Develops and monitors departmental goals/objectives to meet companywide goals.
- Continuously assesses and improves the department's performance using KPIs.
- Works extensively with Operations leadership on cross department projects.
- Develops and implements billing policies, procedures and systems ensuring timely and clean claim.
Resolution Specialist
Acadian Ambulance
05.2016 - 04.2025
- Run utilization reports gathering all transports that are covered under the CBSs or Contract agreement.
- Review to make sure invoices meets the billing criteria by repricing charges, and ensure invoice is in the correct billing cycle.
- Monitor payment variance with resolution.
- Assisting employees with problematic issues related to billing.
- Review correspondence including buyouts, closures and bankrupts relating to Facilities.
- Communicate with the VP and Business Development Coordinator for escalated disputes.
- Prepare monthly Reports for Administration Review.
- Review Timely Filing, NMN, ATAC and OPS write off reports.
- Audit specialist invoices and document errors and provide training if need.
- Team Lead when supervisors and or Manager is unavailable.
Contract Billing Specialist
05.2014 - 10.2016
- Prepare billings both Daily and Monthly for Hospitals, Nursing Homes, Private Industry, Governmental Agencies, and Van Transports.
- Facility Deposits –Reconcile.
- Payment Review of Unacceptable or Questionable Payments.
- Review Overpayments and Processing of Refunds to Facilities.
- Inbound calls relating to Facilities.
- Correspondence relating to Facilities.
- Pre-verification on the payer types of Governmental Agency or Private Industry.
ATAC Specialist
05.2013 - 10.2014
- Ensure that all appropriate information is documented in CAD prior to dispatch.
- Schedule transports in CAD.
- Determine whether or not patients will meet medical necessity guidelines for transport.
- Verification of patient insurance.
- Provide billing-related guidance to operations and the business development team as needed.
- Provide price quotes for all private pay.
- Obtaining pre-authorizations for non-emergency ambulance and wheelchair transports.
Medicaid eligibility specialist
Texas Health and Human Service
11.2011 - 01.2013
- Interviewing clients/responsible parties.
- Documenting/ analyzing information gathered.
- Providing information and referral services to clients and providers.
- Approve or Deny applications accordingly to Medicaid eligibility criteria.
Education
High School -
Northside High School
Lafayette, LA05.2005
Bachelor of Science Degree - Social Work
Southern University and A&M College
Baton Rouge, LA05.2010
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Revue Cycle Supervisor
04.2025 - Current
Resolution Specialist
Acadian Ambulance
05.2016 - 04.2025
Contract Billing Specialist
05.2014 - 10.2016
ATAC Specialist
05.2013 - 10.2014
Medicaid eligibility specialist
Texas Health and Human Service
11.2011 - 01.2013
Bachelor of Science Degree - Social Work
Southern University and A&M College
High School -
Northside High School
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