General Merchandising Clerk with a 2 year background in cashiering, stocking and general grocery store operations; as well as customer service experience in a grocery retail environment. Accomplished at transposing large amounts of data with accuracy and speed. Highly organized and detail-oriented. Friendly and enthusiastic attitude toward customers while up-selling and promoting new products.
Overview
15
15
years of professional experience
Work History
General Merchandising Clerk
Vons
Torrance, CA
09.2011 - Current
Processed credit cards, checks, gift cards and coupons.
Stocked and replenished merchandise according to store merchandising layouts.
Collected empty carts and returned to the store.
Processed credit cards, checks, gift cards and coupons.
Alerted customers to upcoming sales events and promotions.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Answered customer telephone calls promptly and in an appropriate manner.
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Offered product samples, answered questions and helped customers find items.
Weighed and labeled products.
Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Lifted and maneuvered boxes weighing up to 30 pounds.
Receptionist
Apollo West Carson Players
Carson, CA
06.2011 - 09.2011
Entered numerical data into databases in a timely and accurate manner.
Added new material to file records and created new records.
Organized forms, made photocopies, filed records and prepared correspondence and reports.
Sales/Retail
Aeropostale
Torrance, CA
11.2010 - 01.2011
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Education
High School Diploma - Nursing
Los Angeles Harbor College
Current
Skills
Computer literate Dependable Motivated team player Skilled cashier
Customer-oriented Fast learner Credit card transactions Skilled problem solver