Summary
Work History
Education
Skills
Timeline
Generic
Ashley Smith

Ashley Smith

Ocala

Summary

Accomplished professional with a strong background at Panda Express, focusing on effective team leadership and cash handling. Notable for enhancing customer satisfaction by implementing effective problem-solving techniques and maintaining safety standards. Expertise in POS systems, leading to improved operational efficiency and a collaborative workplace culture.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Work History

Shift Leader

Panda Express
  • Assisted team in daily operations, ensuring adherence to safety protocols and efficient workflow.
  • Supported management in training new staff on operational procedures and customer service standards.
  • Contributed to maintaining cleanliness and organization of work areas, enhancing overall productivity.
  • Collaborated with team members to resolve customer inquiries, improving satisfaction and service quality.
  • Engaged in inventory management tasks, helping track stock levels and reduce waste effectively.
  • Implemented standard operating procedures for equipment use, promoting safe practices among staff.
  • Adapted quickly to changing priorities during shifts, ensuring smooth operations in high-demand periods.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Deli Clerk

Wawa
  • Prepared and assembled food items according to health and safety regulations.
  • Assisted customers with product selection, providing excellent service and support.
  • Maintained cleanliness and organization of deli area, ensuring compliance with sanitation standards.
  • Collaborated with team members to meet peak service demands during busy hours.
  • Monitored inventory levels, restocking supplies to ensure product availability for customers.
  • Implemented efficient food handling techniques to reduce waste and enhance operational effectiveness.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.

General Laborer

Wiseman Pools
  • Collaborated with team members to efficiently complete pool construction projects on schedule.
  • Assisted in site preparation, including excavation and leveling for pool installations.
  • Maintained cleanliness and organization of work areas and tools to promote operational efficiency.
  • Followed safety protocols to ensure a secure work environment during all labor activities.
  • Operated various tools and equipment to assist in pool installation and maintenance tasks.
  • Conducted routine inspections of equipment to ensure proper functionality and safety compliance.
  • Supported senior staff by executing assigned tasks independently while learning advanced techniques.
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.

General Laborer

Caruthers Concrete Service
  • Reported project progress and challenges to supervisors, contributing to workflow improvements.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Mixed and poured concrete for variety of projects.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Assisted in digging, trenching and backfilling trenches and foundations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.

Sales Associate

Circle K
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained cleanliness and organization of sales floor, improving product visibility and accessibility.
  • Collaborated with team members to restock shelves promptly, minimizing customer wait times.
  • Implemented promotional displays to attract customer attention and boost sales performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Security Forces Member

United States Air Force Reserve
  • Patrolled grounds to monitor status and safety of premises.
  • Maintained a clear understanding of chain-of-command structures, ensuring efficient distribution of tasks among team members during operations or drills.

Education

High School Diploma -

North Marion High-school
Sparr, FL
2007

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Goal setting and tracking
  • POS system operation
  • Safety processes and procedures
  • Sales and upselling
  • Security procedures adherence
  • OSHA regulations compliance
  • Time management
  • Task prioritization
  • Teamwork
  • Problem-solving abilities
  • Patrolling techniques
  • Radio communication
  • Workplace safety
  • Situational awareness
  • Keen observer

Timeline

Shift Leader

Panda Express

Deli Clerk

Wawa

General Laborer

Wiseman Pools

General Laborer

Caruthers Concrete Service

Sales Associate

Circle K

Security Forces Member

United States Air Force Reserve

High School Diploma -

North Marion High-school

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