Ashley Smith
Clio
Summary
Knowledgeable Massage Therapist with 13 years of experience offering professional massage treatments. Service-minded, patient and flexible in challenging environments.
I am a professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction. Reliable, with focus on creating serene and therapeutic environment.
Overview
5
5
years of professional experience
Work History
Massage Therapist
Chiropractor Office
09.2023 - Current
- Assisted in scheduling appointments, optimizing therapist availability, and managing client flow.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided clear, concise instructions to clients to prepare for massage services.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
Massage Therapist
Massage Envy
07.2024 - 11.2025
- Collaborated with team members to enhance service delivery and client satisfaction.
- Educated clients on self-care techniques to promote wellness between sessions.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Esthetician
Massage Envy
03.2021 - 05.2022
- Collaborated with team members to enhance service delivery and client satisfaction.
- Educated clients on self-care techniques to promote wellness between sessions.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Education
Esthetician
Sunstate Academy
Fort Myers, FL2020
LMT
Flint School of Therapeutic Massage
Flint, MI05.2012
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Trigger point massage
- Hot stone massage
- Anatomy knowledge
- Cupping therapy
- Customer service
Timeline
Massage Therapist
Massage Envy
07.2024 - 11.2025
Massage Therapist
Chiropractor Office
09.2023 - Current
Esthetician
Massage Envy
03.2021 - 05.2022
Esthetician
Sunstate Academy
LMT
Flint School of Therapeutic Massage