Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Smith

Hammond,IN

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Office Manager

Tri-Flooring Contractors
Naples, FL
10.2022 - Current
  • Managed daily office operations for a flooring contractor firm.
  • Coordinated schedules and appointments for project managers and staff.
  • Oversaw inventory management and ordered supplies as needed.
  • Facilitated communication between departments to support project timelines.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Staff Assistant

State Farm Ana Gutierrez Agent
Portage, Indiana
12.2025 - 02.2026
  • Make 50-100 cold calls to potential prospects.
  • Would be the third person on the phone, if other lines were busy.
  • Email
  • Schedule for customers to come to the office about their policies.
  • Kept paperwork organized.

Front Office Coordinator

Smiles by Gentle Dental
Naples, IN
08.2025 - 09.2025
  • Managed patient scheduling and appointment confirmations for dental services.
  • Facilitated communication between patients and dental staff for efficient service.
  • Maintained accurate patient records using electronic health record systems.
  • Cash Handling
  • Phone Calls

Education

Bachelor of Science - Business Administration

Ball State University
Muncie, IN
01.2026 - 01.2026

Associate of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
01.2023 - 09.2024

Seton Home Study School
Front Royal, VA

Skills

  • Office management
  • Customer service
  • Time management
  • Effective communication
  • Excel
  • Microsoft
  • Google Calendar
  • Outbound/inbound calls
  • Emails
  • Paperwork

Timeline

Bachelor of Science - Business Administration

Ball State University
01.2026 - 01.2026

Staff Assistant

State Farm Ana Gutierrez Agent
12.2025 - 02.2026

Front Office Coordinator

Smiles by Gentle Dental
08.2025 - 09.2025

Associate of Science - Business Administration

Southern New Hampshire University
01.2023 - 09.2024

Office Manager

Tri-Flooring Contractors
10.2022 - Current

Seton Home Study School
Ashley Smith