Ashley Smith-Moore
Atlanta,GA
Summary
Driven professional with a proven track record at Harvard Wine and Grill, adept in multitasking and problem-solving. Excelled in enhancing customer satisfaction through meticulous order preparation and effective team collaboration. Skilled in work area organization and customer service, consistently achieving high accuracy rates in fast-paced environments. Demonstrated success in working quickly and accurately to complete a high volume of customer orders in a fast-paced environment. Knowledgeable about different tints, repair strategies and accessories options. Good troubleshooting skills with a diligent nature and superior work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Line Cook
Harvard Wine and Grill
05.2019 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Sales Associate
Two Cousins
05.2012 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Certified Flagger
Area Wide Protective Inc.
06.2016 - 12.2018
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Familiar with use of hand signaling procedures.
Window Tint Installer
Atlanta Luxury Window Tint
02.2021 - 07.2024
- Completed detailed pre-installation inspections to identify potential issues and ensure proper installation procedures were followed.
- Optimized workflow processes through regular communication with fellow technicians and management staff members about project statuses and timelines.
- Educated customers on proper care and maintenance of their newly installed window tints, prolonging product longevity.
- Developed strong relationships with suppliers, negotiating favorable pricing for premium materials used in installations.
Education
Bachelor Of Science In Culinary Arts - Culinary Arts
Jane Addams Career Center
Cleveland, OH06.2010
Skills
- Trimming and Edging
- Vehicle preparation
- Hand-Eye Coordination
- Work area organization
- Salesmanship
- Adhesive Handling
- Window Cleaning Expertise
- Documentation skills
- Customer Service
- Problem-Solving
- Customer service skills
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Area of certification Training - Timeframe
Timeline
Window Tint Installer
Atlanta Luxury Window Tint
02.2021 - 07.2024
Line Cook
Harvard Wine and Grill
05.2019 - 12.2020
Certified Flagger
Area Wide Protective Inc.
06.2016 - 12.2018
Sales Associate
Two Cousins
05.2012 - 09.2016
Bachelor Of Science In Culinary Arts - Culinary Arts
Jane Addams Career Center