Professional hospitality expert with proven skills in mixing and serving beverages, managing inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Proficient in delivering excellent service, managing high-pressure situations. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
13
13
years of professional experience
Work History
BARTENDER
Chuy's Tex-Mex
07.2019 - 01.2025
Served high customer volumes during special events, nights, and weekends
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
ADMINISTRATIVE & OFFICE SUPPORT
Bevard Enterprises
06.2014 - 06.2016
Managed client relationships regarding ongoing projects to maintain and increase business
Assisted the accounting department in the preparation of payroll
Handled accounting transactions including invoicing, accounts payable/receivable and purchasing
Responsible for the purchasing and controlled inventory of office and machine shop supplies
Arranged and prepared shipping documents, packing slips and work orders
PROJECT COORDINATOR / ADMINISTRATIVE AND CLIENT SUPPORT
Consumer Logic Inc. / FocusAnywhere
01.2012 - 06.2014
Greet visitors and direct multi-line phone calls daily
Provide continuous, high-quality support to the entire organization
Plan, budget, set up and coordinate vendors, facilities and participants for client research projects across the United States
Proof and edit completed questionnaires and screeners for research projects
Skills
Suggestive selling
Customer service
Strong multitasking
Patience and tolerance
Creative and resourceful
Proficient in Microsoft Office, QuickBooks and Excel
Timeline
BARTENDER
Chuy's Tex-Mex
07.2019 - 01.2025
ADMINISTRATIVE & OFFICE SUPPORT
Bevard Enterprises
06.2014 - 06.2016
PROJECT COORDINATOR / ADMINISTRATIVE AND CLIENT SUPPORT
Registered Nurse, Progressive Care Trauma Unit at HCA Henrico Doctors ForestRegistered Nurse, Progressive Care Trauma Unit at HCA Henrico Doctors Forest