Ashley Snyder

Office manager

Medical Assistant

Office Manager Duties

• Manage day to day practice of a fast paced practice.
• Assist MD as Chief of Staff of Santa Ynez Valley Cottage Hospital (2022) and Medical Director of Atterdag Care Center with multiple tasks and systems, including but not limited to

- Management of doctor schedule

- Manage meetings

- Coordinating appointments,

- Updating licenses and certificates

• In office/ out of office Scheduler
• Transcribe office notes such as pre-op history and physicals using a multitude of different software programs.
• Prior authorizations for radiology, medications and procedures.
• Accounts payable / receivable
• Process insurance claims, billing, and coding
• EMR
• Answer multi-line phone systems, routing calls and messages while resolving patient inquiries within an expeditious timeframe.
• Execute medical record filing system while maintaining organization and accuracy.
• Manage multiple schedules and prioritized tasks to meet demands of fast-paced practice.
• Prepare and processed patient referrals and requests.
• Display absolute discretion at handling confidential information and HIPPA compliancy.
• Respond to emails and other correspondence.
• Perform various administrative tasks by filing, copying, scanning and faxing documents.
• Serve as point of contact between office staff, other offices, physicians, patients, and hospital staff.
• Develop close working relationships with office staff, physicians and patients..
• Optimize systems for payment collections, AP/AR, deposits, and recordkeeping.
• Obtain extensive prior medical records using epic, other EMR programs, and microsoft software.
• Oriente and train new staff on proper procedures and policies.
• In office translator (English / Spanish)

Back office duties

• Vital Signs
• EKGs
• Wound Dressings
• Relayed care and medication advice
• Completed comprehensive patient intake with current and past medical histories.
• Restocked supplies, managed inventory and placed purchase orders to maintain adequate stock levels.
• Prepared lab specimens for diagnostic evaluation.

Office Manager / Dr. Donald Rink

(Medical Director Santa Barbara Cottage Hospital)

• Oversees daily operations of a General / trauma surgeon, with a colo-rectal specialty
• Promoted quality care for 70+ patients per week
• Managed professional and personal schedule
• Oversaw Inventory and purchases of medical and office supplies
• Handled multi-line phone system
• Coordinated all surgical scheduling
• Handled all aspects of pre-op and post-op care under physicians
• Acted as personal medical assistant assisting in all office procedures
• Managed all aspects of medical records and charting
• Transcribed all patient appointments using various software's
• Onsite translator (English / Spanish)
• Coordinated with other offices, hospitals, bureaucrats and the like
• Managed all prior authorizations
• Ordered lab testing, radiology, nuclear medicine testing, and referrals to other offices
• AR / AP / Payroll.
• Trained new hires
• Maintained excellent patient / staff / physician relationships
• Prioritized patient advocacy
• Controlled finances to lower costs and keep business operating within budget.
• Boosted staff morale by offering constructive feedback and specific direction.
• Updated reports, managed accounts, and generated reports.
• Coordinated special projects and managed schedules.

Private Patient / Office Manager -

Dr. Stephen Kaminski ( Head of Trauma Santa Barbara Cottage Hospital) & Dr. Jeffrey Gauvin ( Head of surgical residency Program @ Santa Barbara Cottage Hospital)

• Managed all of physicians private practice patients and schedule
• Pre-op / Post - Op care
• Surgery scheduling
• Appointment scheduling
• Prior authorizations
• In office translator ( English / Spanish )
• Transcribed all office visit dictation