Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ashley Snyder

Curwensville,PA

Summary

Dedicated Resident Care Aide with a proven track record at Knickerbocker Villa, enhancing resident well-being through compassionate caregiving and effective problem-solving. Excelled in patient care quality, achieving a significant increase in resident satisfaction. Skilled in both emergency response and fostering meaningful client relationships, demonstrating adaptability and a commitment to excellence in healthcare.

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.

Diligent Desired Position with strong foundation in providing excellent customer service and maintaining positive dining experience. Successfully supported team efforts in fast-paced environment, showcasing reliability and adaptability. Demonstrated proficiency in effective communication and multitasking to ensure seamless operations.

Hospitality professional with proven track record in delivering high-quality service and fostering positive dining atmosphere. Known for reliability and strong focus on team collaboration to achieve outstanding results. Adept at handling dynamic environments and committed to meeting customer needs with exceptional service and efficiency.

Overview

1
year of professional experience

Work History

Knickerbocker Villa

Resident Care Aide
08.2024 - Current

Job overview

  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
  • Followed nutritional plans to prepare optimal meals.
  • Enhanced resident well-being by providing compassionate care and support in daily activities.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Addressed family concerns regarding their loved ones'' welfare through open communication channels while maintaining confidentiality protocols as needed
  • Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
  • Monitored and assisted residents through individual service plans.
  • Remained alert to problems or health issues of clients and competently responded.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Facilitated social interaction among residents through group activities and events that fostered camaraderie within the community.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Hampton Inn By Hilton

Housekeeper Aide
05.2024 - 08.2024

Job overview

  • Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
  • Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
  • Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
  • Safeguarded guests'' personal belongings by following strict protocols for handling lost items and valuables found during room servicing.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
  • Provided exceptional support to fellow team members during peak times or when additional assistance was required, promoting a cohesive work environment.
  • Upheld company standards and expectations by consistently adhering to established policies and procedures during daily housekeeping activities.
  • Supported adherence to safety regulations by using appropriate chemicals and equipment during cleaning processes.
  • Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.
  • Improved teamwork among housekeeping staff by fostering open communication and collaboration within the department.
  • Collaborated with maintenance teams on any repairs or upkeep needed within guest rooms or common areas, promoting a well-maintained property appearance.
  • Demonstrated strong attention to detail while completing various cleaning tasks, resulting in consistently spotless rooms for guests.
  • Aided in maintaining a pest-free environment through diligent cleaning practices and prompt reporting of any potential issues or concerns.
  • Implemented cost-saving measures through prudent use of resources such as cleaning supplies and energy usage while performing tasks.
  • Ensured timely completion of tasks by adhering to daily schedules and prioritizing duties.
  • Maintained high standards of cleanliness, contributing to an overall positive guest experience at the establishment.
  • Assisted in inventory management, ensuring all necessary supplies were available for housekeeping staff to complete their tasks effectively.
  • Contributed to a welcoming atmosphere by providing friendly interactions with guests as they encountered housekeeping staff throughout the property.
  • Set an example for new team members by modeling appropriate behavior, work ethic, and job-specific skills, fostering a positive workplace culture.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Completed special housekeeping actions such as turning mattresses on set schedule.

Snappy’s

Cashier/ Grill Cook
12.2023 - 05.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Reduced processing errors by meticulously following transaction procedures.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Established and maintained productive staff relationships for positive working environments.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Closely followed recipes and presentation guidelines to maintain consistency across menu items.
  • Reduced food waste by implementing proper portion control and efficient cooking techniques.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
  • Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
  • Worked closely with front-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Consistently met or exceeded performance goals by dedicating time and effort to honing skills and staying current with industry trends.
  • Participated in regular staff meetings, providing valuable insights into improving kitchen productivity and customer satisfaction.
  • Developed daily specials using fresh, seasonal ingredients to provide variety for customers.
  • Ensured timely delivery of orders, managing multiple grill stations simultaneously.
  • Achieved recognition for outstanding performance during peak dining hours.
  • Coordinated with front house staff to ensure accurate order flow and customer satisfaction.
  • Improved safety in kitchen by enforcing strict adherence to health and safety guidelines.
  • Adapted recipes for special dietary requests, enhancing customer satisfaction.
  • Maintained grill equipment, resulting in fewer operational disruptions.
  • Fostered positive working environment, leading to increased staff retention.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Checked freshness and quality of ingredients.
  • Restocked stations and supplies during slower periods between rushes.
  • Created innovative recipes to increase customer satisfaction.

Garvey Manor Nursing Home

Housekeeper
06.2023 - 12.2023

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Polished fixtures to achieve professional shine and appearance.

Education

Altoona Area Highschool
Altoona, PA

from Early Childhood Care And Education
06.2004

Skills

  • Grooming assistance
  • Dressing assistance
  • Dementia care
  • Personal hygiene assistance
  • Social interaction
  • Infection control
  • Patient transportation
  • Nutrition monitoring
  • Laundry services
  • Emergency response
  • Recreational activities
  • Incapacitation care
  • Medical equipment
  • Fall prevention
  • Meal assistance
  • Memory care
  • Toileting assistance
  • Resident advocacy
  • Behavior documentation
  • Ambulation support
  • Willingness to learn
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Basic life support
  • Reliability
  • Empathy and compassionate care
  • Organizational skills
  • HIPAA compliance
  • Patient-focused care
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Activities of daily living ADL support
  • Calm under stress
  • Heavy lifting
  • Supporting personal needs
  • Patient observation
  • Patient care quality
  • Bedside manner
  • Patient assessments
  • Documenting behaviors
  • Feeding assistance
  • Family communication
  • Patient positioning
  • Emotional and social support
  • Task prioritization
  • Quick-learning
  • Strong work ethic
  • Willing to learn
  • Efficient
  • Food preparation
  • Safe food handling
  • Inventory replenishment
  • Kitchen sanitation
  • Temperature control
  • Resourceful
  • Order accuracy
  • Food storage
  • Inventory monitoring
  • Ingredient preparation
  • Interpersonal relationships
  • Meat preparation
  • Upselling strategies
  • Friendly and helpful
  • Adaptable and flexible
  • Creative thinking
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Order taking
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • POS system operations
  • ID verification

Timeline

Resident Care Aide

Knickerbocker Villa
08.2024 - Current

Housekeeper Aide

Hampton Inn By Hilton
05.2024 - 08.2024

Cashier/ Grill Cook

Snappy’s
12.2023 - 05.2024

Housekeeper

Garvey Manor Nursing Home
06.2023 - 12.2023

Altoona Area Highschool

from Early Childhood Care And Education

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Ashley Snyder