Ashley Soelv-Smith
Baton Rouge,LA
Summary
Motivated professional with experience in cost accounting, internal audit, and estate planning, technical support and customer service seeking opportunity for career advancement.
Results-driven audit professional equipped with robust analytical skills and comprehensive understanding of financial regulations and compliance. Expertise in identifying inefficiencies, ensuring accurate reporting, and enhancing internal controls. Dependable team player with strong focus on collaboration, adaptability, and achieving targets in dynamic environment. Proficient in risk assessment, data analysis, and audit software tools.
Overview
18
18
years of professional experience
Work History
Auditor
Novitas Solutions
11.2021 - Current
- Performs audit and desk reviews to ensure proper payments were made on the basis of reasonable cost of covered services, to provide verified financial information for making a final determination of allowable cost on the Medicare Cost Report, to discover instances of fraud and abuse of the Medicare program and to process providers request for additional assessments of audits by reopening after the final settlement
Auditor
Leblanc, Robertson, Chilsom and Associates Audit Firm
12.2016 - 10.2021
- Audit Medicaid Cost Reports for Louisiana Department of Health and Hospitals
- Communicate with hospital Cost Report Prepares to determine correct Settlement payments due to provider or Louisiana Department of Health and Hospital
- Review data provided by hospitals to determine information submitted for Medicaid settlement amounts are correct
Technical Support
Cox Communications Inc.
06.2015 - 12.2016
- Resolving technical issues with real-time troubleshooting such as system provisioning, balancing accounts, and sending signal to correct networking issues
- Providing excellent customer service including educating customers about the use of products and additional service opportunities
- Meeting company standards by consistently meeting goals in sales, customer focus time and resolving issue in one call
- The ability to provide customer service, correct technical issues and meet company required standards and metrics in compliance and sales
Hazard Grant Mitigation Program
West Staff
01.2015 - 06.2015
- Audit files to ensure road home funds were utilized for home repair
- Process all incoming fax and documents requested by the State of Louisiana
- Review and submit flood insurance declarations to ensure applicants are in compliance with contractual obligation
- Place individuals who did not adhere to requirements into recovery which requires them to pay state issued funds back
Inventory Control Accountant
J.J Taylor Distribution Company
05.2012 - 11.2014
- Conduct monthly and daily audits of inventory inside warehouse and delivery trucks
- Act as a liaison between warehouse personal, sales, and internal accounting teams to provide efficient customer service and accurate inventory balances
- Keeping a ledger of expenses related to damages and stolen inventory
- Prepare reports that provide inventory balances that highlight overages and shortages monthly
Account Representative
DCM Services
05.2011 - 05.2012
- Worked with Estate executors to settle outstanding debt of the deceased
- Knowledge of the collection program (FACS)
- Provided customer service with empathy in fast pace environment
- Work in a team environment to achieve department and individual collection goals
Sales Associate
Dillard's Department Store
02.2010 - 04.2011
- Worked in a fast pace environment processing customer transactions
- Worked with co-workers to ensure the department met company standards
- Met hourly and unit per transactions goals
- Built professional relationships with customers
Cash and Sales Manager
Rainbow Clothing USA Inc
06.2008 - 02.2010
- Communicated sales goals and company expectations to subordinates
- Managed sales associates that were responsible for processing customer transactions
- Calculated weekly, monthly, and hourly sales goals per associate
- Provided performance evaluations and feedback
Tax Analyst
Louisiana Department Of Revenue
05.2007 - 08.2007
- Processed individuals income tax returns
- Knowledge of tax program (Gen tax)
- Researched state income tax issues
Education
Bachelors of Science - Accounting
Southern University
05.2010
Skills
- Auditing
- Internal Audits
- Account Reconciliation
- Accounting
- HIPAA
- Documentation review
- Typing
- Customer service
- Analysis skills
- Windows
- Quality assurance
- Hospital experience
- Negotiation
- Technical support
- Research
- Sales
- Cash handling
- Cold calling
- Balance sheet reconciliation
- Driving
- Property Inspector
- Microsoft Excel
- Computer skills
- Outbound calling
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
- Bookkeeping
- Clear communication
- Compliance standards
- Audit planning
- Process evaluations
- Internal auditing
- Account reconciliation
- Financial reporting
- Audit coordination
- Issue resolution
- Accounting principles
- Cost reduction options
- Continuing education
- GAAP proficiency
- Sampling techniques
- Time management
- Multitasking and organization
- Critical thinking
- Client relationship management
- Analytical problem solving
- Risk assessment
- Ethical judgment
- Process improvement
- Ethical standards
- Audit programs and processes
- Job costs reports
- Insurance confirmation
- Audit support
- Data collection
- Workload management
- General accounting
- Relationship building
- [Health Financial Systems] proficient
Volunteer
Project Diva, Minneapolis, Minnesota, Board Member, Audit the financial flow of the organization assets., Teach proper etiquette for different settings to young women from low-income backgrounds., Provide tutoring for current year classes to help prepare them for college., Monitor stress levels and provide interventions.
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Retail management, Proficient, 08/01/24
- Data entry: Attention to detail, Proficient, 09/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 08/01/24
- Attention to detail, Proficient, 09/01/23
- Basic maintenance and repair, Proficient, 01/01/23
- Sales skills, Proficient, 03/01/24
Timeline
Auditor
Novitas Solutions
11.2021 - Current
Auditor
Leblanc, Robertson, Chilsom and Associates Audit Firm
12.2016 - 10.2021
Technical Support
Cox Communications Inc.
06.2015 - 12.2016
Hazard Grant Mitigation Program
West Staff
01.2015 - 06.2015
Inventory Control Accountant
J.J Taylor Distribution Company
05.2012 - 11.2014
Account Representative
DCM Services
05.2011 - 05.2012
Sales Associate
Dillard's Department Store
02.2010 - 04.2011
Cash and Sales Manager
Rainbow Clothing USA Inc
06.2008 - 02.2010
Tax Analyst
Louisiana Department Of Revenue
05.2007 - 08.2007
Bachelors of Science - Accounting
Southern University
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