Years of Customer based professional.
Open To Work
Ashley Solida
Customer Service & Operations Associate
ID
Summary
Motivated and reliable individual with a positive mindset, eager to learn new roles and support on-time delivery in a fast-paced work environment.
Affiliations
• Practicing and maintaining a positive, service-oriented mindset.
• Personal development through writing and journaling, sharing real-life experiences.
• Maintaining consistent morning and evening routines to support reliability and punctuality.
Overview
20
20
5
5
Years of ware house experience.
Skills
- Order fulfillment
- Inventory management
- Equipment operation
- Safety compliance
- Following health department standards
- Ability to work independently or as part of a team
- Cash handling & POS systems
- Working efficiently under pressure
- Handling customers questions and concerns
Work History
Warehouse Associate
Amazon
Nampa, Idaho
09.2025 - Current
- Accurately picked, packed, and shipped customer orders in a high-volume, fast-paced warehouse environment
- Operated warehouse equipment and technology systems to track inventory and fulfill orders efficiently.
- Met and exceeded productivity, quality, and safety performance standards.
- Followed strict safety guidelines to maintain a safe work environment.
- Performed repetitive physical tasks including lifting, standing, and moving products for extended periods of time.
- Maintained attention to detail to ensure correct items and packaging accuracy.
Crew Leader
McDonald’s
Caldwell, Idaho
10.2017 - 11.2023
- Delivered fast, friendly customer service in a high-volume, fast-paced restaurant environment
- Accurately took customer orders, handled cash and card transactions, and processed payments
- Prepared food items according to company standards for quality, safety, and consistency
- Maintained cleanliness and organization of workstations, dining areas, and kitchen equipment
- Followed food safety, sanitation, and health guidelines.
- Managed multiple tasks during peak hours while maintaining accuracy and professionalism
- Responded positively to customer needs and resolved issues promptly
Online Personal Shopper
Walmart
Boise, Idaho
01.2020 - 11.2020
- Selected and fulfilled online grocery orders accurately based on customer requests and substitutions
- Navigated store inventory systems and handheld devices to locate items efficiently
- Ensured product quality by checking expiration dates, freshness, and packaging condition
- Communicated with team members to resolve out-of-stock items and substitution approvals
- Prepared orders for curbside pickup or delivery, ensuring accuracy and timeliness
- Maintained a clean, organized, and food-safe work environment
- Followed food safety, sanitation, and company procedures.
- Met productivity and customer satisfaction standards in a fast-paced retail setting
Customer Service Representative
T-Mobile
Meridian, Idaho
01.2019 - 05.2020
- Provided exceptional customer service by assisting customers with account inquiries, billing questions, and service issues.
- Educated customers on wireless plans, devices, and promotions to identify the best solutions for their needs.
- Resolved customer concerns efficiently.
- Processed transactions including payments, upgrades, activations, and device troubleshooting.
- Met or exceeded individual and team performance goals related to customer experience and sales metrics.
- Stayed current on product updates, policies, and promotions through ongoing training.
Education
Edinburg High School
Edinburg, TXSome College (No Degree) - Business Management
College of Western Idaho
Nampa, IDLanguages
English
Full Professional
Spanish
Limited
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$17/hr - $20/hrReferences
References available upon request.