Ashley Soto
Redondo Beach,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
MJ Resource Management
09.2022 - Current
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Administrative Assistant
Best Yet Express
08.2022 - 09.2023
- Scheduled office meetings and client appointments for staff teams.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted development and implementation of new administrative procedures.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed filing system, entered data and completed other clerical tasks.
Administrative Assistant
Human Bees Inc.
07.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant
Trivom Inc.
12.2020 - 07.2021
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
Education
BBA - Marketing
The University of Texas At El Paso
El Paso, TX12.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft
- Time Management
- Administrative Support
- Strong Problem Solver
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
MJ Resource Management
09.2022 - Current
Administrative Assistant
Best Yet Express
08.2022 - 09.2023
Administrative Assistant
Human Bees Inc.
07.2021 - 08.2022
Administrative Assistant
Trivom Inc.
12.2020 - 07.2021
BBA - Marketing
The University of Texas At El Paso
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