Ashley Souchek
Somerville,AL
Summary
Adaptable and hardworking professional with over 10 years of experience delivering exceptional customer service across diverse roles, including sales leadership, office administration, and facility management. Known for strong communication and interpersonal skills, a sharp eye for detail, and a fast-learning mindset. Adept at navigating dynamic work environments with professionalism, integrity, and respect.
Overview
7
7
years of professional experience
Work History
Sales Team Lead
Tractor Suppy Company
Columbia, US
08.2022 - 06.2024
- Managed daily operations of the retail store, including opening and closing procedures, cash handling, and inventory management
- Consistently generated the team's top metrics, earning our store highest overall in the district for several consecutive quarters
- Developed and maintained strong relationships with customers through exceptional service, resulting in increased customer loyalty
- Supervised and motived a team of 10 retail associates, ensuring consistent adherence to company policies and procedures
- Achieved 15% increase in revenue by analyzing customer buying patterns and implementing successful sales strategies to exceed monthly goals
- Led by example by consistently achieving personal sales targets through upselling techniques and product knowledge expertise
Office Manager
Mag 7 Machining, LLC
Lynnville, US
09.2022 - 07.2023
- Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
- Developed and implemented efficient filing systems to improve document organization and retrieval
- Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by 65%
- Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
- Maintained strong relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors by providing excellent customer service
- Developed and executed strategies to improve workflow efficiency, resulting in a 35% increase in overall productivity
- Streamlined the invoice processing system by implementing an automated software solution resulting in a 80% reduction in processing time
Equestrian Business Manager
Lynnville, US
04.2017 - 09.2022
- Supervised daily operations of prestigious riding facilities and a team of equestrians that provided expert level care for both horses and clients
- Created training programs that successfully developed top performance horses - several went on to win National Level Championships
- Maintained strong client relationships through active communication to identify their individual needs and goals
- Drove revenue growth by 25% through effective sales strategies and new client acquisition
Education
Associate's degree - Business
St. Louis Community College
St. Louis, MO04.2017
Skills
- Microsoft Office
- Customer service
- QuickBooks
- Data entry
Languages
Spanish, Beginner
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Office Manager
Mag 7 Machining, LLC
09.2022 - 07.2023
Sales Team Lead
Tractor Suppy Company
08.2022 - 06.2024
Equestrian Business Manager
04.2017 - 09.2022
Associate's degree - Business
St. Louis Community College
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