Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Koontz-Wagner
01.2023 - 05.2024
Input invoices, assisted in accounting and payroll, input employees hours, created spreadsheets and handled data entry, any other miscellaneous tasks.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Instructional Assistant
Olive Elementary School
02.2022 - 12.2022
Worked with 1st and 4th graders
Maintained safety and security by overseeing students in recess environments.
Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Supported student learning objectives through personalized and small group assistance.
Implemented behavior management techniques to maintain a positive and focused learning environment.
Server/Waiter
3rd Base Bar and Grill
11.2021 - 06.2022
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cultivated warm relationships with regular customers.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Associate
KATE SPADE
09.2019 - 05.2020
Built relationships with customers to encourage repeat business.
Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
VERA BRADLEY
03.2019 - 09.2019
Help customers with finding the perfect purchase that fits their style and personality, and worked register.
Provided positive first impressions to welcome existing, new, and potential customers.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
PACSUN
02.2018 - 05.2018
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Sales Associate
VERA BRADLEY
11.2016 - 01.2017
Help customers with finding the perfect purchase that fits their style and personality, and worked register.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Sales Associate
DUNHAMS SPORTS
09.2016 - 11.2016
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Nanny
Care.com
01.2015 - 01.2016
.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Engaged with children on age-appropriate level.
Assisted with light housekeeping duties as well as running errands.
Prepared meals and snacks for children based on dietary guidelines.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
Some Schooling - Interior Design
IVY TECH
Some Schooling - Science in Business Concentration in Marketing
INDIANA UNIVERSITY SOUTH BEND
Core 40, High school diploma -
LAPORTE HIGH SCHOOL
06.2016
Skills
File Organization
Customer and client relations
Fast learner
Computer Skills
Multitasking
Typing
Communication
Office Administration
Data entry
Payroll
Excel spreadsheets
Invoice Processing
Accomplishments
Principal Honor Roll
Perfect Attendance
References
Rick Hise, (219)508-9007
Evan Lichtenwalter, former boss, (269)-635-2028
Tony Cave, former supervisor, (574)-514-9203
Josh Cramer, former co-worker, (574) 229-1549
Timeline
Administrative Assistant
Koontz-Wagner
01.2023 - 05.2024
Instructional Assistant
Olive Elementary School
02.2022 - 12.2022
Server/Waiter
3rd Base Bar and Grill
11.2021 - 06.2022
Sales Associate
KATE SPADE
09.2019 - 05.2020
Sales Associate
VERA BRADLEY
03.2019 - 09.2019
Sales Associate
PACSUN
02.2018 - 05.2018
Sales Associate
VERA BRADLEY
11.2016 - 01.2017
Sales Associate
DUNHAMS SPORTS
09.2016 - 11.2016
Nanny
Care.com
01.2015 - 01.2016
Core 40, High school diploma -
LAPORTE HIGH SCHOOL
Some Schooling - Interior Design
IVY TECH
Some Schooling - Science in Business Concentration in Marketing
INDIANA UNIVERSITY SOUTH BEND
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