Excels in sales strategy development and client management, fostering robust client relationships and driving significant revenue growth. Demonstrates exceptional negotiation skills and a client-oriented approach, ensuring high satisfaction and loyalty. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
11
11
years of professional experience
Work History
Brokerage Owner, REALTOR®
Goodman Group Realty
01.2017 - Current
Managed day-to-day business operations.
Established foundational processes for business operations.
Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Trained and motivated employees and agents to perform daily business functions.
Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Reviewed market research data and changed sales plans accordingly.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Conducted target market research to discover client needs and analyze competitor trends.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Interacted well with clients to build connections and nurture relationships.
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Wrote contracts to outline sales and purchases of properties.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Negotiated, facilitated, and managed real estate transactions.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
REALTOR®, Buyer's Agent
Keller Williams Realty, The Chad Raney Team
06.2015 - 12.2016
Established strong client relationships, building recommendations and loyalty.
Heavy lead generation, developed new business and managed existing clients.
Adopted client feedback in process and system improvement initiatives. Created follow up system to increase client retention and satisfaction.
Resolved client issues quickly and thoroughly.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Generated leads for sales and rental properties through cold calls and referrals.
Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.