Ashley Spray
London,KY
Summary
Proven talent acquisition specialist with a track record of enhancing recruitment processes and candidate experience at Aflac. Expert in candidate screening and fostering team collaboration, I have significantly expanded client bases and exceeded sales targets. My approach combines strategic recruiting with a self-motivated work ethic, driving substantial business growth and operational efficiency.
Overview
11
11
years of professional experience
Work History
Admin/Recruiter
Aflac
01.2018 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed recruiting strategies to identify qualified candidates and build network.
- Advocated for staff members, helping to identify and resolve conflicts.
Collections
Springleaf Financial
06.2016 - 01.2018
- Implemented credit control policies to minimize risk exposure while maximizing collections efforts.
- Streamlined internal processes by regularly updating collections procedures, increasing efficiency within the department.
- Managed accounts receivable aging reports, prioritizing collections efforts for overdue balances.
- Reduced outstanding debts for clients by diligently pursuing collections and negotiations.
- Ensured compliance with industry regulations, adhering to strict ethical guidelines during collections efforts.
- Streamlined collections processes, resulting in increased productivity and reduced operational costs.
- Participated in billing and collections operations to facilitate client payment of overdue invoices.
- Collaborated on implementation of collection strategies with collections, risk and fraud teams.
- Optimized communication channels to reach customers more effectively, increasing response rates and successful collections.
- Managed collections claims for unpaid bills against estates of debtors.
- Streamlined collections processes by implementing efficient time management techniques and prioritizing high-value accounts.
- Improved collections process by implementing new strategies and procedures for debt recovery.
Independent Sales Consultant
Aflac
09.2013 - 05.2015
- Developed specific schedule of prospecting and account management tasks to perform daily, weekly and monthly to meet or exceed sales goals with little company supervision.
- Developed tailored sales strategies for each client, resulting in a higher conversion rate.
- Contributed to sales meetings and presented trends and market insights to sales team leaders and members to encourage implementation of successful techniques and propel team forwards.
- Surveyed industry- and target-specific accounts by utilizing published regulatory databases, trade journals and magazines and other media outlets.
- Managed client accounts effectively, addressing concerns promptly and ensuring repeat business opportunities.
- Placed cold calls to potential customers and follow-up calls to current and past clientele, cultivating long-term relationships to generate referral and repeat business.
- Established trustworthiness and credibility among clients by demonstrating extensive knowledge of productsservices.
- Stayed current on industry trends through continuous learning and attending relevant workshopsseminars.
- Attended industry events regularly for networking purposes, expanding professional connections within the field.
- Exceeded sales targets consistently by actively prospecting new leads and maintaining a high level of activity.
- Expanded client base through effective networking and referrals, leading to significant business growth.
- Overcame objections skillfully during sales presentations, resulting in increased closed deals ratio.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
Education
High School -
Eton Learning Center
Eton, GA05.2009
Skills
- Candidate Screening
- Administrative Skills
- Recruiting and Sourcing
- Team Collaboration
- Talent Acquisition
- Self-Motivated Work Ethic
- Candidate and client relations
- Cold-calling
- Team motivation
- Outbound Calling
- New Hire Orientation
- Recruitment Marketing
- Confidentiality handling
Timeline
Admin/Recruiter
Aflac
01.2018 - Current
Collections
Springleaf Financial
06.2016 - 01.2018
Independent Sales Consultant
Aflac
09.2013 - 05.2015
High School -
Eton Learning Center