Ashley Spriggs
Atlanta,GA
Summary
Dedicated and knowledgeable college graduate with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Overview
6
6
years of professional experience
Work History
Team Lead
Target
Atlanta, GA
03.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
Intake Coordinator
Preferred Vascular Services
Marietta,Ga
11.2022 - Current
- Organize and maintain contracts and supply chain policies to ensure compliance with organizational standards and regulatory requirements.
- Monitor compliance and governance concerns related to contracts and policies, providing timely updates and reports to management.
- Assist in data entry and maintain accurate records of contracts, amendments, and related documentation.
- Purchase orders and items, within the Supply Chain ERP item file are identified and properly attached to the appropriate contract record as required
Clerk
Quiktrip
Atlanta, GA
09.2019 - 03.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Bachelor of Science (B.S.) - Business Marketing -
Georgia State University
Atlanta, GA05.2023
Skills
- Verbal & Written Communication
- Strong problem-solving abilities
- Microsoft Office: Microsoft Word, PowerPoint, Excel, Outlook, and Access
- Customer Service
- Strong organizational/interpersonal skills
- Medical Terminology
Additional Information
Collaborated with other departments to ensure a smooth workflow between teams during peak times of activity.
Timeline
Team Lead
Target
03.2024 - Current
Intake Coordinator
Preferred Vascular Services
11.2022 - Current
Clerk
Quiktrip
09.2019 - 03.2024
Bachelor of Science (B.S.) - Business Marketing -
Georgia State University